Communication Skills Virtual Training /

Communication Skills Virtual Training offers the crucial tools you'll need to help your workshop participants master the skills that drive performance. Providing your participants with a deeper more nuanced understanding of communication will give them a solid foundation upon which to build str...

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Detalles Bibliográficos
Autor principal: Orey, Maureen (Autor)
Autor Corporativo: Safari, an O'Reilly Media Company
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Association for Talent Development, 2021.
Edición:1st edition.
Temas:
Electronic books.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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520 |a Communication Skills Virtual Training offers the crucial tools you'll need to help your workshop participants master the skills that drive performance. Providing your participants with a deeper more nuanced understanding of communication will give them a solid foundation upon which to build strong skills and relationships in the workplace. Derived from the first book in the ATD Workshop series, this edition focuses on delivering virtual training and workshops with practical, road-tested strategies and tactics for use at all levels of your organization. New content geared to virtual training is included in presentation materials, agendas, handouts, assessments, and tools. Communication Skills Virtual Training presents two-day, one-day, and half-day communication training programs, along with relevant chapters on needs analysis, design, delivery, facilitation, and evaluation of the training event. 
542 |f Copyright © Association for Talent Development  |g 2021 
550 |a Made available through: Safari, an O'Reilly Media Company. 
588 |a Online resource; Title from title page (viewed April 6, 2021) 
505 0 |a Intro -- Half-Title Page -- Title Page -- Copyright -- Contents -- The ATD Workshop Series -- Preface -- Introduction: How to Use This Book -- Why Do Communication Skills Matter? -- What Do I Need to Know About Training? -- What Considerations Need to Be Addressed in a Virtual Delivery Model? -- How Much Time Will Preparation Take? -- What Are the Important Features of the Book? -- How Are the Agendas Laid Out? -- How Do I Use This Book? -- Key Points -- What to Do Next -- Additional Resources -- Section I: The Workshops -- 1: Two-Day Communication Skills Workshop 
505 8 |a Two-Day Workshop Objectives -- Two-Day Workshop Overview -- Day 1 Overview -- Day 2 Overview -- Considerations for the Virtual Environment -- Preparation -- Two-Day Workshop Agenda: Day 1 -- What to Do Between Workshop Days -- Two-Day Workshop Agenda: Day 2 -- What to Do Next -- Reference -- 2: One-Day Communication Skills Workshop -- One-Day Workshop Objectives -- One-Day Workshop Overview -- Considerations for the Virtual Environment -- Preparation -- One-Day Workshop Agenda -- What to Do Next -- Reference -- 3: Half-Day Communication Skills Workshop -- Half-Day Workshop Objectives 
505 8 |a Half-Day Workshop Overview -- Considerations for the Virtual Environment -- Preparation -- Half-Day Workshop Agenda -- What to Do Next -- 4: Ustomizing The Communication Skills Workshop -- Customizing the Content and Activities -- Customizing the Workshop Format -- Communication Skills Workshop Series -- Small Bites-Lunch & Learn Seminars -- Theme-Based Workshops -- The Bare Minimum -- What to Do Next -- Section II: Essentials of Effective Communication Skills Training -- 5: Identifying Needs for Communication Skills Training -- Why Needs Analysis? -- Strategic Needs Analysis 
505 8 |a Structured Interviews -- Focus Groups -- Surveys -- Individual Learning Needs Analysis -- The Bare Minimum -- Key Points -- What to Do Next -- Additional Resources -- 6: Understanding The Foundations of Training Design -- Basic Adult Learning Theory -- Designing for Accessibility -- Theory Into Practice -- Establishing a Framework -- Identifying Behaviors -- Practicing -- Providing Feedback -- Making It Relevant -- The Bare Minimum -- Key Points -- What to Do Next -- Additional Resources -- 7: Delivering Your Communication Skills Workshop: Be A Great Facilitator -- The Learning Environment 
505 8 |a Program Preparation Checklist -- Participant Materials -- Handouts -- Presentation Slides -- Workbooks and Journals -- Videos -- A Strong Start: Introduction, Icebreakers, and Openers -- Feedback -- Role Plays -- Participant Presentations -- Journaling -- Questioning Skills -- Training Platform and Participant Management -- A Word About Dealing with Difficult Participants -- An Unforgettable End -- The Bare Minimum -- Key Points -- What to Do Next -- Additional Resources -- 8: Evaluating Workshop Results -- Levels of Measurement -- Level 1. Measuring Participant Reactions 
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