Tiny noticeable things : the secret weapon to making a difference in business /

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"TNTs are Tiny Noticeable Things. They are all the little things that people don't need to do, but do do. They may be tiny but they are highly explosive. They create the biggest longest lasting pictures in people's minds, they show how much you care, they make and break relationships,...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Webster, Adrian, 1958- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chichester, West Sussex, United Kingdom : Wiley, 2021.
Edición:First edition.
Temas:
Success in business.
Industrial relations.
Customer relations.
Succès dans les affaires.
Relations industrielles.
industrial relations.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Acknowledgments Introduction Tiny Noticeable Things TNTs - The Difference TNTs Shared CUSTOMER TEAM PERSONAL COVID TNTs Day Prize Draw Talking TNTs Podcast TNTs 2 About the Author

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