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Supercharge Your Slack Productivity Discover Hacks and Tips for Managing and Automating Your Workflow with Slack and Slack Bots.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Birmingham :
Packt Publishing, Limited,
2021.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright and Credits
- Dedication
- Contributors
- Table of Contents
- Preface
- Section 1: Slack Overview
- Chapter 1: Getting Started with Slack
- What is Slack?
- Why communication spells success
- The digital communication tool you need
- Understanding the platform
- The founding story
- The anatomy of a Slack workspace
- Workspaces
- Channels
- Topics and descriptions
- Direct messages
- Calls
- Threads
- Reactions
- Mentions
- Notifications
- Search
- Apps
- File sharing
- Main menu
- Sidebar
- Statuses
- Slack versus other tools
- Slack versus email
- Perfect examples of when to use Slack
- Perfect examples of when to use email
- The pros and cons of utilizing Slack
- The pros of Slack
- The cons of Slack
- Slack versus Microsoft Teams
- Summary
- Chapter 2: Setting Up Your Slack Workspace
- What is a workspace?
- Slack's many features for collaboration
- A Slack workspace as a digital office
- Workspaces and Slack plans
- Downloading Slack applications
- Different options for use
- Downloading your application choice
- Logging in to Slack
- Signing in with your email account
- Signing in with Google
- Signing in with multiple workspaces
- Setting up your profile
- What is a workspace primary owner?
- Creating a Slack workspace
- Creating your profile
- Growing your workspace
- Inviting and tracking team members
- Team member notifications
- Joining a Slack workspace as a new member or guest
- Understanding roles and permissions
- Owner
- Admin
- Members
- Multi-channel and single-channel guests
- Migrating existing workspaces to your organization
- Slack for remote teams
- Summary
- Chapter 3: Slack Features, Tips, and Tricks
- A simple versus powerful Slack application
- The importance of intentional communication.
- Paid versus free Slack features
- The free option
- The paid options
- Effective communication in Slack
- Stylistic choices for adding urgency or excitement
- Listicles for any occasion
- The power of @
- Sharing your screen through Slack
- Using reactions for polls
- Referencing a past Slack message
- Types of channels
- Public versus private Slack channels
- External Slack channels
- Joining Slack channels
- Slack channel prioritization
- Slack features that increase productivity
- File features
- Message features
- Search features
- Channel features
- Personal Slack features
- Learning how to maintain a published Slack app
- Muting notifications
- Cleaning up Slack channels
- Using reminders
- Admin and account maintenance
- Most useful Slack shortcuts and customization
- Customizing your workspace
- Notification tricks
- Default Do Not Disturb hours
- Keyword notifications
- Summary
- Chapter 4: Onboarding Your Team to Slack
- Setting up 2FA
- How 2FA works
- Signing up with an authentication app
- Signing up with an SMS message
- Slack etiquette and team knowledge
- Minimal messages are key
- Utilizing the proper channel
- Threads, threads, threads
- Direct messaging for individual conversations
- Keeping conversations brief and succinct
- An emoji is worth 1,000 words
- Respecting the Do Not Disturb sign
- Customizing Slack to suit your team
- Aesthetic
- Creating your own emojis
- Functionality
- Departmentalizing Slack
- Organizing channels
- Improving company culture with Slack
- Why Slack is an optimal cultural tool
- Setting the tone
- Hosting a Slack meeting
- Storage on Slack
- Slack Stats and Analytics
- Analytics dashboard
- Summary
- Chapter 5: Using Slack Externally with Live Chats, Guests, and Partners
- Inviting guests to your workspace.
- Multi-channel guests versus single-channel guests
- Slack Connect
- Sharing a channel with external organizations
- Integrating workflows with shared channels
- Working with outside partners and freelancers
- Single-member teams
- Sharing Slack etiquette and the team knowledge base
- Setting rules and expectations
- Why not email?
- Slack communication with clients and customers
- Tips for how to manage your clients in Slack
- Interactive live Q&
- A in Slack
- Prep an Ask me Anything session
- Video conferencing
- Utilizing Slack for support teams
- File sharing
- Summary
- Section 2: How to Use Third-Party Applications and Bots
- Chapter 6: Your Workspace Slackbot
- What's Slackbot?
- Getting the most out of Slackbot
- How to get the most out of Slackbot
- Responding to mentions
- Setting personalized reminders and tasks
- Adding automatic responses
- Bringing Slackbot to your threads
- Building FAQs with Slackbot
- Utilizing Slackbot for your clients
- Customizing your Slackbot responses
- Workspace language
- Creating fun interactions
- Summary
- Chapter 7: Integrating Your Favorite Tools
- What is the Slack App Directory?
- Getting apps into your Slack workspace
- The Slack app approval process
- Using apps in Slack
- Using Slack apps to improve your work culture and onboarding process
- Simple Poll
- Donut
- Giphy
- Zoom
- Troops
- The most common Slack apps and integrations
- Google Drive
- Dropbox
- Outlook Calendar
- GitHub
- Summary
- Chapter 8: Automate Your Workflow with Zapier
- What is Zapier?
- Zapier's communication tools
- Choosing the right plan
- How to integrate Slack and Zapier
- Connecting Zapier with Slack
- Utilizing Zapier's tools in Slack
- Triggers
- Actions
- Automating your workflows with Zapier
- Zaps
- How to create a Zap.
- Using Zapier for teams
- Popular Zaps
- Exploring Push by Zapier
- Setting up Push by Zapier
- Zapier based on your business
- Project management
- Customer support
- Social media
- E-commerce
- Summary
- Chapter 9: Slack API, Webhooks, Block Kit, and Sandboxes
- What is a Slack API?
- Types of APIs
- The RTM API
- What is the Webhook API?
- Setting up and creating incoming Webhooks
- Sending messages using Webhooks
- Interacting with your Webhooks
- How to use Block Kit
- Building blocks
- Block elements
- Button elements
- Checkbox groups
- Date picker elements
- Image element
- Time pickers
- Types of blocks
- Configuring a Slack API sandbox
- Enter sandbox
- Setting up your sandbox
- Installing Simple IdP
- Summary
- Section 3: How to Build Your Own Bots
- Chapter 10: Building Your Own Bot
- Slackbot versus regular bots
- Creating a bot user
- Building your bot user
- Setting up Events API access
- Bringing the bot to your workspace
- Creating an app
- Building and hosting your bot
- Setting up bot tokens
- Finding the right scope(s)
- Authorizing OAuth permissions
- Putting your bot into action
- Scheduled messages
- Slash commands
- Using existing frameworks
- Block Kit
- The Bolt framework
- Testing and pushing your bot live
- Testing
- Updating
- Summary
- Chapter 11: Building Your Own BotBuying, Building, and Outsourcing Your Bot
- Benefits of building your own Slack bot
- Using external and paid frameworks
- Botkit
- Microsoft Bot Framework
- Amazon Lex
- Benefits of buying your own Slack bot
- Brilliant bots for your workspace
- Understanding the cost and time to outsource a bot
- Finding freelancers
- Using Upwork to hire Slack professionals
- Cost for hiring a Slack professional
- Summary
- Chapter 12: Distributing Your App in the Slack App Directory.
- Preparing your Slack app for submission
- Apps unsuitable for the App Directory
- App submission checklist
- Submitting your Slack app for review
- Maintaining, updating, or discontinuing your published app
- Expectations for your published app
- Updating your published app
- Removing or discontinuing your app from the directory
- Summary
- About PACKT
- Other Books You May Enjoy
- Index.