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Scaling conversations : how leaders access the full potential of people /
"Humans scale dialogue successfully up to about six people. The problem is that at a maximum meeting size of five people, it's difficult to get work done quickly when you need to make decisions that affect a lot of people. To get information to the people and appear to be listening to ever...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
John Wiley & Sons, Inc.,
[2021]
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr ||||||||||| | ||
| 008 | 210309s2021 nju o 001 0 eng | ||
| 010 | |a 2021008934 | ||
| 040 | |a DLC |b eng |e rda |c DLC |d OCLCO |d OCLCF |d YDX |d N$T |d TEFOD |d TOH |d OCLCO |d OCLCQ | ||
| 020 | |a 9781119764519 |q electronic book | ||
| 020 | |a 1119764513 |q electronic book | ||
| 020 | |a 1119764505 electronic book | ||
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| 020 | |z 9781119764458 |q hardcover | ||
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| 050 | 0 | 4 | |a HF5718 |b .M3175 2021 |
| 082 | 0 | 0 | |a 658.4/5 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Macleod, Dave |c (Chief executive officers), |e author. | |
| 245 | 1 | 0 | |a Scaling conversations : |b how leaders access the full potential of people / |c Dave Macleod. |
| 264 | 1 | |a Hoboken, New Jersey : |b John Wiley & Sons, Inc., |c [2021] | |
| 300 | |a 1 online resource (xviii, 181 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 500 | |a Includes index. | ||
| 520 | |a "Humans scale dialogue successfully up to about six people. The problem is that at a maximum meeting size of five people, it's difficult to get work done quickly when you need to make decisions that affect a lot of people. To get information to the people and appear to be listening to everyone, leaders in every organization resort to scaled communication events like townhalls, group messages, limited focus groups, and social media to attempt to share (and find) information and bring people together. But those strategies aren't always effective; only the loudest are heard in that atmosphere. Leaders need to learn what matters to everyone--especially those employees who don't message everyone on Slack or Microsoft Teams, don't speak up in large group Zoom meetings, or don't participate at virtual town hall events. They need to build customer communities that reach the customers who don't actively use social media, don't respond to most testing surveys, or aren't part of typical focus groups. Scaling Conversations explains why and how leaders must optimize their communication to access the wisdom of the silent majority and how to blend that data with real-time intelligence to make decisions that create unity, increase employee and customer retention, and scale their business."-- |c Provided by publisher. | ||
| 588 | |a Description based on online resource; title from digital title page (viewed on May 04, 2021). | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Business communication. | |
| 650 | 0 | |a Conversation. | |
| 650 | 6 | |a Communication dans l'entreprise. | |
| 650 | 6 | |a Conversation. | |
| 650 | 7 | |a Business communication. |2 fast |0 (OCoLC)fst00842419 | |
| 650 | 7 | |a Conversation. |2 fast |0 (OCoLC)fst00877209 | |
| 776 | 0 | 8 | |i Print version: |a Macleod, Dave (Chief executive officers). |t Scaling conversations |d Hoboken, New Jersey : Wiley, [2021] |z 9781119764458 |w (DLC) 2021008933 |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9781119764458/?ar |z Texto completo (Requiere registro previo con correo institucional) |
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| 938 | |a YBP Library Services |b YANK |n 302075961 | ||
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