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The Service Desk Handbook - A Guide to Service Desk Implementation, Management and Support /
The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary a...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Autor Corporativo: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
IT Governance Publishing,
2020.
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| Edición: | 1st edition. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 001 | OR_on1235776585 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 030920s2020 xx go 000 0 eng d | ||
| 040 | |a TOH |b eng |c TOH |d OCLCO |d DST |d OCLCF |d OCLCO |d OCLCQ | ||
| 020 | |a 9781787782372 | ||
| 020 | |a 1787782379 | ||
| 035 | |a (OCoLC)1235776585 | ||
| 050 | 4 | |a T58.64 |b .N357 2020 | |
| 082 | 0 | 4 | |a 658.4038 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Nair, Sanjay, |e author. | |
| 245 | 1 | 4 | |a The Service Desk Handbook - A Guide to Service Desk Implementation, Management and Support / |c Nair, Sanjay. |
| 250 | |a 1st edition. | ||
| 264 | 1 | |b IT Governance Publishing, |c 2020. | |
| 300 | |a 1 online resource (102 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a text file | ||
| 365 | |b 16.99 | ||
| 520 | |a The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs. | ||
| 542 | |f © IT Governance Publishing |g 2020 | ||
| 550 | |a Made available through: Safari, an O'Reilly Media Company. | ||
| 588 | 0 | |a Online resource; Title from title page (viewed September 15, 2020). | |
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Information technology |x Management |v Handbooks, manuals, etc. | |
| 650 | 0 | |a Management information systems |v Handbooks, manuals, etc. | |
| 650 | 6 | |a Technologie de l'information |x Gestion |v Guides, manuels, etc. | |
| 650 | 6 | |a Systèmes d'information de gestion |v Guides, manuels, etc. | |
| 650 | 7 | |a Information technology |x Management. |2 fast |0 (OCoLC)fst00973112 | |
| 650 | 7 | |a Management information systems. |2 fast |0 (OCoLC)fst01007271 | |
| 655 | 7 | |a Handbooks and manuals. |2 fast |0 (OCoLC)fst01423877 | |
| 710 | 2 | |a O'Reilly for Higher Education (Firm), |e distributor. | |
| 710 | 2 | |a Safari, an O'Reilly Media Company. | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9781787782372/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 994 | |a 92 |b IZTAP | ||