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The customer success economy : why every aspect of your business model needs a paradigm shift /

If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and spe...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Mehta, Nick, 1977- (Autor), Pickens, Allison (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, New Jersey : Wiley, [2020]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

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