Agile for Everybody-Building a Customer-Centric Organization /

Learning directly from customers is a key principle of both the Agile and Lean movements. But learning from customers is easier said than done, because it often requires a major shift in an organization's beliefs and practices. In this video, you'll learn to pick up the signs that say your...

Descripción completa

Detalles Bibliográficos
Autor principal: LeMay, Matt (Autor)
Autor Corporativo: Safari, an O'Reilly Media Company
Formato: Electrónico Video
Idioma:Inglés
Publicado: [Place of publication not identified] : O'Reilly Media, Incorporated, 2017.
Edición:1st edition.
Temas:
Electronic videos.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

LEADER 00000cgm a22000007i 4500
001 OR_on1228509754
003 OCoLC
005 20231017213018.0
006 m o c
007 cr cn|||||||||
007 vz czazuu
008 020817s2017 xx 058 e o vleng d
040 |a TOH  |b eng  |c TOH  |d OCLCO  |d NZCPL  |d OCLCF  |d OCLCO  |d OCLCQ  |d DST 
019 |a 1232117713  |a 1300628648  |a 1303291481 
020 |a 9781491989463 
020 |a 1491989467 
020 |z 9781491989456 
024 8 |a 9781491989463 
035 |a (OCoLC)1228509754  |z (OCoLC)1232117713  |z (OCoLC)1300628648  |z (OCoLC)1303291481 
049 |a UAMI 
100 1 |a LeMay, Matt,  |e author. 
245 1 0 |a Agile for Everybody-Building a Customer-Centric Organization /  |c LeMay, Matt. 
250 |a 1st edition. 
264 1 |a [Place of publication not identified] :  |b O'Reilly Media, Incorporated,  |c 2017. 
300 |a 1 online resource (1 video file, approximately 58 min.) 
336 |a two-dimensional moving image  |b tdi  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
347 |a video file 
365 |b 19.99 
520 |a Learning directly from customers is a key principle of both the Agile and Lean movements. But learning from customers is easier said than done, because it often requires a major shift in an organization's beliefs and practices. In this video, you'll learn to pick up the signs that say your organization is struggling with company-centric practices that limit your ability to deliver value to your customers. Then you'll explore the core values of Agile and Lean-and discover how they guide organizations toward becoming truly customer-centric. Learn how to build an organization where delivering customer value is everybody's business See how customer-centric organizations embrace their customer's complexity and dimensionality Understand the difference between a data-driven organization and a customer-centric organization Discover tips and techniques for conducting first-party qualitative customer research Matt Lemay is cofounder of Constellate Data, a business intelligence research, consulting, and training company based in NYC. In his work as a technology communicator, Matt has developed and led product management and data strategy workshops for companies like GE, American Express, Pfizer, McCann, and Johnson and Johnson. Previously, Matt worked as the Senior Product Manager for the music startup Songza (acquired by Google) and as the Head of Consumer Product at Bitly. He is the author of the O'Reilly title Product Management in Practice: A Real-World Guide to the Key Connective Role of the 21st Century. 
542 |f Copyright © O'Reilly Media, Incorporated. 
550 |a Made available through: Safari, an O'Reilly Media Company. 
588 0 |a Online resource; Title from title screen (viewed August 2, 2017). 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
655 4 |a Electronic videos. 
710 2 |a O'Reilly for Higher Education (Firm),  |e distributor. 
710 2 |a Safari, an O'Reilly Media Company. 
776 |z 1-4919-8945-9 
856 4 0 |u https://learning.oreilly.com/videos/~/9781491989463/?ar  |z Texto completo (Requiere registro previo con correo institucional) 
936 |a BATCHLOAD 
994 |a 92  |b IZTAP 

Ejemplares similares