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Managing Customer Service, 5th Edition
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ...
| Autor Corporativo: | |
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| Formato: | Electrónico eBook |
| Idioma: | Indeterminado |
| Publicado: |
[S.l.] :
Routledge,
2013.
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| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |