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Tussle between Maintaining Customer Satisfaction and Supply Chain Constraints: IGNYS Automotive /

This new case study focuses on turning around deteriorating customer satisfaction associated with inefficiencies in the spare parts operation of a $10 billion Indian automotive company. It reviews current processes for both urgent and standard orders; addresses participants including vendors, local...

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Detalles Bibliográficos
Autores principales:	Munson, Chuck (Charles Lee) (Autor), Kumar, Satish, 1970- (Autor), More, Dileep (Autor)
Autor Corporativo:	Safari, an O'Reilly Media Company
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	[Place of publication not identified] : Pearson, 2013.
Edición:	1st edition.
Temas:	Business logistics. Business logistics > Management. Logistique (Organisation) Logistique (Organisation) > Gestion. Business logistics Business logistics > Management
Acceso en línea:	Texto completo (Requiere registro previo con correo institucional)

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