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Customer Culture: How FedEx® and Other Great Companies Put the Customer First Every Day /
Everyone talks about creating a "customer-centered culture." In CustomerCulture: How FedEx and Other Great Companies Put Their Customer First Every Day , the executive who pioneered FedExÕs legendary customer culture shows exactly how to go beyond talk and make it happen Ñ for real! Draw...
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| Formato: | Electrónico eBook |
| Idioma: | Inglés |
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[Place of publication not identified] :
Pearson,
2002.
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| Edición: | 1st edition. |
| Colección: | Financial Times Prentice Hall books.
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| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |