Cargando…

Mapowanie wrażeń : kreowanie wartości przy pomocy ścieżek klienta, schematów usług i diagramów /

Mostrar otras versiones (1)

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Kalbach, James (Autor)
Formato:	Electrónico eBook
Idioma:	Polaco Inglés
Publicado:	Gliwice : Wydawnictwo Helion, [2017]
Temas:	Information visualization. Consumer satisfaction. Consumer satisfaction > Evaluation. Consumer Behavior Visualisation de l'information. Consommateurs > Satisfaction. Consommateurs > Satisfaction > Évaluation.
Acceso en línea:	Texto completo (Requiere registro previo con correo institucional)

Ejemplares similares

Mapowanie wrażeń : kreowanie wartości przy pomocy ścieżek klienta, schematów usług i diagramów /
por: Kalbach, James
Publicado: (2022)

Rapid techniques for mapping experiences /
por: Kalbach, James
Publicado: (2016)

Mapping experiences : a guide to creating value through journeys, blueprints and diagrams /
por: Kalbach, James
Publicado: (2016)

How to Measure Customer Satisfaction.
por: Hill, Nigel
Publicado: (2003)

User Satisfaction with Personalised Internet Applications
por: Bauernfeind, Ulrike
Publicado: (2018)

User Satisfaction with Personalised Internet Applications
por: Bauernfeind, Ulrike
Publicado: (2018)

Measuring Customer Satisfaction : a Guide to Managing Quality Service.
Publicado: (1993)

Modern analysis of customer surveys : with applications using R /
Publicado: (2011)

The customer education playbook : how leading companies engage, convert, and retain customers /
por: Quick, Daniel, et al.
Publicado: (2022)

Consumer Behaviour towards Organic Food and Performance of Certification Standards.
por: Padilla Bravo, Carlos Antonio
Publicado: (2013)

How to market to people not like you : "know it or blow it" rules for reaching diverse customers /
por: McDonald, Kelly, 1961-
Publicado: (2011)

Marketing 3.0 /
por: Kotler, Philip
Publicado: (2011)

Experiencia de cliente /
por: González de La-Hoz, Marcos
Publicado: (2015)

Modern analysis of customer surveys : with applications using R /
Publicado: (2011)

Marketing 3. 0 Cómo Atraer a Los Clientes a Través de un Marketing Basado en Valores.
por: Kotler, Philip
Publicado: (2013)

Incentivierung und Multi-Channel-Integration des Kundenengagements und ihr Einfluss auf die Kundenloyalität.
por: Gerdes, Sina
Publicado: (2016)

Consumer Boycotts : Effecting Change through the Marketplace and Media.
por: Friedman, Monroe
Publicado: (1999)

How to identify the best customers for your business /
por: Cespedes, Frank V., et al.
Publicado: (2012)

Customer satisfaction : practical tools for building important relationships /
por: Scott, Dru
Publicado: (2000)

Re-inventing customer engagement using machine learning /
Publicado: (2019)

How to measure customer satisfaction /
por: Hill, Nigel, 1952-, et al.
Publicado: (2017)

Managing knock your socks off service /
por: Bell, Chip R.
Publicado: (1992)

Kapital cliente : la rentable gestion de clientes /
por: Restrepo Torres, Marta Lucía
Publicado: (2015)

Who stole my customer?? : winning strategies for creating and sustaining customer loyalty /
por: Thompson, Harvey
Publicado: (2015)

5 star service : how to deliver exceptional customer service /
por: Heppell, Michael
Publicado: (2013)

Superior customer satisfaction and loyalty : engaging customers to drive performance /
por: Goldstein, Sheldon D.
Publicado: (2009)

Brand Authority : Discover How To Be Everywhere, Stand Out From Your Competition And Build An Incredible Brand People Will Remember!.
por: Brock, David
Publicado: (2019)

From Voices to Results - Voice of Customer Questions, Tools and Analysis : Proven techniques for understanding and engaging with your customers.
por: Coppenhaver, Robert
Publicado: (2018)

Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred /
por: Heppell, Michael
Publicado: (2006)

Managing markets : managing markets and customers.
Publicado: (2009)

Which features increase customer retention? : most companies aspire to design goods and services that encourage repeat business. Yet businesses often invest in expensive features without adequately understanding how the features that attract new customers may differ from those that retain existing ones /
por: Hamilton, Rebecca W., et al.
Publicado: (2017)

The Joyless Economy : the Psychology of Human Satisfaction.
por: Scitovsky, Tibor
Publicado: (1992)

Shift : transform motion into progress in business /
por: Lees, Richard (Chief strategy officer), et al.
Publicado: (2022)

Shift : how to transform motion into progress in business /
por: Lees, Richard (Chief strategy officer), et al.
Publicado: (2022)

Secret Service : Hidden Systems That Deliver Unforgettable Customer Service.
por: DiJulius, John R., 1964-
Publicado: (2002)

International survey of business & economics university faculty : evaluation of the business library.
Publicado: (2017)

Marketingziel Kundenbindung.
por: Sielhorst, Thomas vor der
Publicado: (2009)

The customer culture imperative : a leader's guide to driving superior performance /
por: Brown, Linden, 1938-
Publicado: (2014)

Interdisciplinary insights on service activities /
Publicado: (2007)

Beyond the ultimate question : a systematic approach to improve customer loyalty /
por: Hayes, Bob E., 1963-
Publicado: (2009)

Cannot write session to /tmp/vufind_sessions/sess_5s86hss8390n87hkblckd85sug