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|a Excuse me :
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|a Includes bibliographical references (pages 241-253) and index.
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|a Respect : practicing the "platinum rule" -- Chapter two" social skills : putting your best foot forward -- Professional presence : getting it right -- Business behavior : combining proven strategies with 21st century expectations -- Business communication : making the connection -- Electronic communication : smart rules for smart devices -- Twitter, etc. : acing social media -- Business dining : observing the formalities -- New frontiers : future-proofing your career -- Conclusion.
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|a Exactly what are the rules these days? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging generational and cultural divides.
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