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Just listen : discover the secret to getting through to absolutely anyone /

Foreword by Keith Ferrazzi, author of Never Eat Alone and Who's Got Your Back? The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to w...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Goulston, Mark
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : American Management Association, [2010]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Foreword by Keith Ferrazzi, author of Never Eat Alone and Who's Got Your Back? The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business con sultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but powerful techniques readers can use to really get through to people--whether they're cowo.
Notas:Includes bibliographical references and index.
Descripción Física:1 online resource
ISBN:9780814436486
081443648X
0814414036
9780814414033
9780814436479
0814436471
9780814414040
0814414044
9781322974156
1322974152