Cargando…

Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth /

The first edition of The Secrets of Word-of-Mouth Marketing provided readers with step-by-step guidance for constructing a word-of-mouth marketing campaign that would penetrate successive audience tiers and build sales exponentially. Extensively revised to reflect the profound changes in the marketp...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Silverman, George, 1942-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : American Management Association, c2011.
Edición:2nd ed.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Introduction: why this book "and word-of-mouth marketing today" is different
  • The systematic approach to word of mouth
  • Dominating your market by EZfying the customer decision cycle
  • How to use word of mouth to EZfy the decision process
  • The decision process
  • Six M's to live by
  • Researching word of mouth
  • Creating the content
  • The word-of-mouth toolkit
  • Word of mouth measurement
  • The secrets of trust
  • A tried and true wom campaign
  • Constructing the ultimate word-of-mouth campaign
  • Six steps to harnessing word of mouth
  • Which methods work best for what? : a word-of-mouth checklist
  • Word-of-mouth marketing for specific audiences and circumstances
  • Tips, techniques, and suggestions that will make it easier.