|
|
|
|
| LEADER |
00000cam a22000001i 4500 |
| 001 |
OR_on1180162219 |
| 003 |
OCoLC |
| 005 |
20231017213018.0 |
| 006 |
m d |
| 007 |
cr ||||||||||| |
| 008 |
200519s2020 nyu o 000 0 eng d |
| 040 |
|
|
|a UKMGB
|b eng
|e rda
|e pn
|c UKMGB
|d OCLCO
|d OCLCF
|d OCLCO
|
| 015 |
|
|
|a GBC063227
|2 bnb
|
| 016 |
7 |
|
|a 019802108
|2 Uk
|
| 019 |
|
|
|a 1180186543
|
| 020 |
|
|
|a 9781439886854
|q (ePub ebook)
|
| 020 |
|
|
|a 1439886857
|
| 020 |
|
|
|z 9781000170269 (PDF ebook)
|
| 020 |
|
|
|z 9781000170290 (PDF ebook)
|
| 020 |
|
|
|z 9780429272981 (ebook)
|
| 024 |
8 |
|
|a 10.4324/9780429272981
|2 doi
|
| 029 |
0 |
|
|a UKMGB
|b 019802108
|
| 035 |
|
|
|a (OCoLC)1180162219
|z (OCoLC)1180186543
|
| 037 |
|
|
|a 9781439886854
|b Ingram Content Group
|
| 082 |
0 |
4 |
|a 658.3125
|2 23
|
| 049 |
|
|
|a UAMI
|
| 100 |
1 |
|
|a Brown, Mark Graham,
|e author.
|
| 245 |
1 |
0 |
|a Keeping score :
|b using the right metrics to drive world class performance /
|c Mark Graham Brown.
|
| 250 |
|
|
|a 1st.
|
| 264 |
|
1 |
|a New York :
|b Productivity Press,
|c 2020.
|
| 300 |
|
|
|a 1 online resource
|
| 336 |
|
|
|a text
|2 rdacontent
|
| 337 |
|
|
|a computer
|2 rdamedia
|
| 338 |
|
|
|a online resource
|2 rdacarrier
|
| 505 |
0 |
|
|a Acknowl edgments Introduction -- PART 1: EVALUATING YOUR MEASUREMENT SYSTEM -- 1 Measurement: The Key to World-Class Performance -- 2 Problems with Most Measurement System -- 3 EvaluatIng Your Existing Measurement System -- PART II: SELECTING THE RIGHT METRICS -- 4 KeepIng Score In World-Class Organizations -- 5 Measuring Financial Performance -- 6 MeasurIng Customer Satisfaction and Value -- 7 MeasurIng Product/Service Quality -- 8 MeasurIng Processes and Operational Performance -- 9 Measuring Supplier Performance -- 10 Measuring Employee Satisfaction -- PART III: REDESIGNING YOUR MEASUREMENT SYSTEM -- 11 how to Design Your Own Measurement System -- 12 Linking Measures to Strategy and Key Success Factors -- 13 Reporting and Analyzing Performance Data -- 14 linking Measures, Goals, and Plans -- Bibi lography -- Index.
|
| 588 |
|
|
|a Description based on CIP data; resource not viewed.
|
| 590 |
|
|
|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
|
| 650 |
|
0 |
|a Performance standards.
|
| 650 |
|
6 |
|a Rendement au travail
|x Normes.
|
| 650 |
|
7 |
|a Performance standards
|2 fast
|0 (OCoLC)fst01057876
|
| 856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9781439886854/?ar
|z Texto completo (Requiere registro previo con correo institucional)
|
| 994 |
|
|
|a 92
|b IZTAP
|
