Inclusive conversations : fostering equity, empathy, and belonging across differences /

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"What is impressive is not only how Winters builds a case for the urgency and need for bold, inclusive conversations but that she also gives specific strategies and competencies to turn her theory into practice." -Dr. Sheila Robinson, publisher and CEO, Diversity Woman Media Effective dial...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Winters, Mary-Frances (Autor)
Autor Corporativo: Safari Books Online (Firm)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oakland, California : Berrett-Koehler Publishers, [2020].
Edición:1st edition.
Temas:
Communication in organizations.
Interpersonal communication.
Conversation.
Interpersonal conflict.
Communication dans les organisations.
Communication interpersonnelle.
Conflit interpersonnel.
BUSINESS & ECONOMICS / Business Communication / General.
Communication in organizations
Conversation
Interpersonal communication
Interpersonal conflict
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Introduction : I Don't Know What to Say
  • What Are Inclusive Conversations and Why Are They Important?
  • Conditions for Inclusive Conversations
  • First Learn How to Talk to Yourself
  • Creating Brave, Psychologically Safe Spaces
  • Seek Equity and Decenter Power
  • Face Fear and Fragility
  • Extend Grace and Forgiveness
  • Facilitate Trust and Empathy
  • Foster Belonging and Inclusion
  • Acknowledge and Own Whiteness
  • Mind Your Words
  • Conclusion : From Conversation to Action.

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