Powerful phrases for dealing with difficult people : over 325 ready-to-use words and phrases for working with challenging personalities /
Words to tame even the most troublesome co-workers.
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York :
AMACOM,
[2014]
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Introduction
- Powerful phrases + actions = successful work relationships
- Communicating powerful phrases
- Actions that enhance powerful phrases
- Effective conflict resolution = strengthened work relationships
- Five steps to effective conflict resolution
- Powerful phrases for challenging coworker situations
- Powerful phrases for challenging situations with your boss
- Powerful phrases for situations you cause.