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|a Evenson, Renee,
|d 1951-
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|a Powerful phrases for dealing with difficult people :
|b over 325 ready-to-use words and phrases for working with challenging personalities /
|c Renée Evenson.
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|a Introduction -- Powerful phrases + actions = successful work relationships -- Communicating powerful phrases -- Actions that enhance powerful phrases -- Effective conflict resolution = strengthened work relationships -- Five steps to effective conflict resolution -- Powerful phrases for challenging coworker situations -- Powerful phrases for challenging situations with your boss -- Powerful phrases for situations you cause.
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|a Description based on print version record.
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520 |
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|a Words to tame even the most troublesome co-workers.
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|a English.
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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|a Problem employees.
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|
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|a Personnel management.
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|a English language
|v Terms and phrases.
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2 |
|a Personnel Management
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|a Employés à problèmes.
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|a Personnel
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|i Print version:
|t Powerful phrases for dealing with difficult people
|d New York : AMACOM, [2014]
|z 9780814432983 (pbk.)
|w (DLC) 2013014941
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|u https://learning.oreilly.com/library/view/~/9780814432983/?ar
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