The human side of postmortems managing stress and cognitive biases /
Imagine you had to write a postmortem containing statements like these? "We were unable to resolve the outage as quickly as we would have hoped because our decision making was impacted by extreme stress." "We spent two hours repeatedly applying the fix that worked during the previous...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Sebastopol, California :
O'Reilly Media,
2013.
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |