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Saving Face : how to preserve dignity and build trust /

Organizations now need to attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. According to management and global leadership specialist Ma...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hu-Chan, Maya (Autor)
Autor Corporativo: Safari, an O'Reilly Media Company
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berrett-Koehler Publishers, 2020.
Edición:1st edition.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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520 |a Organizations now need to attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. According to management and global leadership specialist Maya Hu-Chan, the concept of "saving face" can help any leader preserve dignity and create more empathetic cross-cultural relationships. "Face" represents one's self-esteem, self-worth, identity, reputation, status, pride, and dignity. Saving face is often understood as saving someone from embarrassment, but it's also about developing an understanding of the background and motivations of others to discover the unique facets we all possess. Without that understanding, we risk causing others to lose face without even knowing it. Hu-Chan explains saving face through anecdotes and practical tools, such as her BUILD leadership model (Benevolence, Understanding, Interacting, Learning, and Delivery). This book illustrates how we can give face to create positive first impressions, avoid causing others to lose face, and, most importantly, build trust and lasting relationships inside and outside the workplace 
542 |f Copyright &#169: 2020 by Maya Hu-Chan  |g 2020 
550 |a Made available through: Safari, an O'Reilly Media Company. 
588 |a Online resource; Title from title page (viewed June 9, 2020) 
505 0 |a Introduction: giving face, losing face, and saving face -- Saving face as social currency -- Spilled water is hard to regain: how people lose face -- Authentic act of saving and giving face -- Saving face for the wrong reason -- Psychological safety, innovation ... and face -- how to B.U.I.L.D. relationships using face -- Relearning how to drive -- Cultural agility -- Seeing beyond the glass ceiling -- Face and the value of feedback -- Facetime. 
504 |a Includes bibliographical references and index. 
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650 0 |a Dignity. 
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