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120210s2012 nyu ob 001 0 eng |
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|2 23
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049 |
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|a UAMI
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100 |
1 |
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|a Smith, Paul,
|d 1967 July 3-
|
245 |
1 |
0 |
|a Lead with a story :
|b a guide to crafting business narratives that captivate, convince, and inspire /
|c Paul Smith.
|
264 |
|
1 |
|a New York :
|b American Management Association,
|c ©2012.
|
300 |
|
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|a 1 online resource
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336 |
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|a text
|b txt
|2 rdacontent
|
337 |
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|a computer
|b c
|2 rdamedia
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338 |
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|a online resource
|b cr
|2 rdacarrier
|
500 |
|
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|a Includes index.
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588 |
0 |
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|a Print version record.
|
505 |
0 |
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|a Cover; Contents; Acknowledgments; Introduction; 1 Why Tell Stories?; ENVISION Success; 2 Set a Vision for the Future; 3 Set Goals and Build Commitment; 4 Lead Change; 5 Make Recommendations Stick; 6 Define Customer Service Success and Failure; [HOW-TO] 7 Structure of a Story; Create an ENVIRONMENT for Winning; 8 Define the Culture; 9 Establish Values; 10 Encourage Collaboration and Build Relationships; 11 Value Diversity and Inclusion; 12 Set Policy Without Rules; [HOW-TO] 13 Keep It Real; [HOW-TO] 14 Stylistic Elements; ENERGIZE the Team; 15 Inspire and Motivate; 16 Build Courage
|
505 |
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|a 17 Help Others Find Passion for Their Work[HOW-TO] 18 Appeal to Emotion; [HOW-TO] 19 The Element of Surprise; EDUCATE People; 20 Teach Important Lessons; 21 Provide Coaching and Feedback; 22 Demonstrate Problem Solving; 23 Help Everyone Understand the Customer; [HOW-TO] 24 Metaphors and Analogies; EMPOWER Others; 25 Delegate Authority and Give Permission; 26 Encourage Innovation and Creativity; 27 Sales Is Everyone's Job; 28 Earn Respect on Day One; [HOW-TO] 29 Recast Your Audience into the Story; 30 Getting Started; Appendix; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; R; S; T; U
|
505 |
8 |
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|a VW; X; Y; Z
|
520 |
|
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|a Forget facts, figures, and PowerPoint slides-well-crafted stories deliver business concepts simply and powerfully.
|
546 |
|
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|a English.
|
504 |
|
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|a Includes bibliographical references and index.
|
590 |
|
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
|
650 |
|
0 |
|a Communication in management.
|
650 |
|
0 |
|a Storytelling.
|
650 |
|
0 |
|a Leadership.
|
650 |
|
0 |
|a Organizational behavior.
|
650 |
|
0 |
|a Communication.
|
650 |
|
0 |
|a Narrative medicine.
|
650 |
|
0 |
|a Corporate culture.
|
650 |
1 |
2 |
|a Communication
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650 |
1 |
2 |
|a Personnel Management
|x methods
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650 |
1 |
2 |
|a Narration
|
650 |
2 |
2 |
|a Leadership
|
650 |
2 |
2 |
|a Organizational Culture
|
650 |
|
6 |
|a Communication en gestion.
|
650 |
|
6 |
|a Art de conter.
|
650 |
|
6 |
|a Leadership.
|
650 |
|
6 |
|a Comportement organisationnel.
|
650 |
|
6 |
|a Communication.
|
650 |
|
6 |
|a Médecine narrative.
|
650 |
|
6 |
|a Culture d'entreprise.
|
650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Business Communication
|x General.
|2 bisacsh
|
650 |
|
7 |
|a Narrative medicine.
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650 |
|
7 |
|a Corporate culture.
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|0 (OCoLC)fst00879624
|
650 |
|
7 |
|a Communication.
|2 fast
|0 (OCoLC)fst00869952
|
650 |
|
7 |
|a Communication in management.
|2 fast
|0 (OCoLC)fst00870174
|
650 |
|
7 |
|a Leadership.
|2 fast
|0 (OCoLC)fst00994701
|
650 |
|
7 |
|a Organizational behavior.
|2 fast
|0 (OCoLC)fst01047801
|
650 |
|
7 |
|a Storytelling.
|2 fast
|0 (OCoLC)fst01134169
|
776 |
0 |
8 |
|i Print version:
|t Lead with a story.
|d New York : American Management Association, ©2012
|z 9780814420300
|w (DLC) 2012005591
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