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Build a next-generation digital workplace : transform legacy intranets to employee experience platforms /
Evolve your traditional intranet platform into a next-generation digital workspace with this comprehensive book. Through in-depth coverage of strategies, methods, and case studies, you will learn how to design and build an employee experience platform (EXP) for improved employee productivity, engage...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
Apress,
[2020]
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Intro; Table of Contents; About the Author; Acknowledgments; Introduction; Chapter 1: Introduction to Employee Experience Platforms; Brief Introduction to Intranet Platforms; Traditional Intranet Platforms vs. Employee Experience Platforms; Key Challenges of Intranet Platforms for Employees; Expectations of Next-Generation Digital Workplaces; Employee Experience Platform; Functional View of EXPs; Systems of Engagement; EXP Applications; EXP Technical Capabilities; Systems of Records; Drivers of EXPs; Key Features of EXPs; Recruitment and Onboarding Stage
- Employee Engagement and Development StageExit and Beyond Stage; Critical Success Criteria of EXPs; Various Dimensions of EXPs; Recent Trends in EXP; End-to-End EXP Design Steps; Summary; Chapter 2: Requirements Elaboration for EXP; Employee Experience Requirements; Key Employee Experience Tenets; Key Employee Experience Requirements; Employee Experience Requirements Gathering and Modeling; Voice of Employee; Employee Persona; Employee Journey Map; Common Challenges and Best Practices with Employee Experience Platforms; Business Context; Employee Experience; Requirements Elaboration Case Study
- Employee Portal Redesign VisionTransformation Principles; Key Requirements; As-Is System Analysis; General Observations of the Existing Intranet Platform; Platform Improvement Suggestions; High-Level Competitive Benchmarking; Summary; Chapter 3: EXP Experience Design; Experience-Based Employee Engagement; Benefits of the Employee Experience Layer; Experience Design; Discovery Stage; User Research and Analysis; UI Requirements Gathering; Usability Assessment; Content Evaluation and Assessment; Design Stage; UX Strategy Design; Information Architecture and Visual Design
- Navigation Model/Site TaxonomyWireframes; Visual Design; Content Strategy and Management; Build, Test, and Measure Stage; Design Thinking; Understand; Analyze; Ideate; Prototype; Iteratively Refine; UX Design Best Practices; EXP Design Principles; Accessibility; Attributes of Web Accessibility; Sample EXP Designs; Content-Focused Employee Platform; Employee Dashboard; Tiles/Cards-Based Design; Employee Collaboration Platform; Employee Learning Platform; Knowledge Platform for an EXP; Knowledge Home Page; Knowledge Dashboard Page; Knowledge Discovery Page; Validation
- Sample Design Execution PlanWeekly Plan; Summary; Chapter 4: Digital Workplace Development; Requirements and Solution Principles; Key Solution Design Principles; Migration of Legacy Platforms to EXP; Software Stack; User Interface Engineering; UI Core Solution Tenets; Trends in UX; Design Process; Reference Architecture; Integration Development; Services Design; Search Development; Key Search Solution Components; Search Implementation; Security Development; SSO Development; Infrastructure Architecture; Key Cloud Design Considerations; Deployment Architecture; High Availability Solution