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|a Shivakumar, Shailesh Kumar,
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|a Build a next-generation digital workplace :
|b transform legacy intranets to employee experience platforms /
|c Shailesh Kumar Shivakumar.
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|a New York :
|b Apress,
|c [2020]
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|a Online resource; title from PDF title page (SpringerLink, viewed December 16, 2019).
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|a Includes index.
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|a Intro; Table of Contents; About the Author; Acknowledgments; Introduction; Chapter 1: Introduction to Employee Experience Platforms; Brief Introduction to Intranet Platforms; Traditional Intranet Platforms vs. Employee Experience Platforms; Key Challenges of Intranet Platforms for Employees; Expectations of Next-Generation Digital Workplaces; Employee Experience Platform; Functional View of EXPs; Systems of Engagement; EXP Applications; EXP Technical Capabilities; Systems of Records; Drivers of EXPs; Key Features of EXPs; Recruitment and Onboarding Stage
|
505 |
8 |
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|a Employee Engagement and Development StageExit and Beyond Stage; Critical Success Criteria of EXPs; Various Dimensions of EXPs; Recent Trends in EXP; End-to-End EXP Design Steps; Summary; Chapter 2: Requirements Elaboration for EXP; Employee Experience Requirements; Key Employee Experience Tenets; Key Employee Experience Requirements; Employee Experience Requirements Gathering and Modeling; Voice of Employee; Employee Persona; Employee Journey Map; Common Challenges and Best Practices with Employee Experience Platforms; Business Context; Employee Experience; Requirements Elaboration Case Study
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505 |
8 |
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|a Employee Portal Redesign VisionTransformation Principles; Key Requirements; As-Is System Analysis; General Observations of the Existing Intranet Platform; Platform Improvement Suggestions; High-Level Competitive Benchmarking; Summary; Chapter 3: EXP Experience Design; Experience-Based Employee Engagement; Benefits of the Employee Experience Layer; Experience Design; Discovery Stage; User Research and Analysis; UI Requirements Gathering; Usability Assessment; Content Evaluation and Assessment; Design Stage; UX Strategy Design; Information Architecture and Visual Design
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505 |
8 |
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|a Navigation Model/Site TaxonomyWireframes; Visual Design; Content Strategy and Management; Build, Test, and Measure Stage; Design Thinking; Understand; Analyze; Ideate; Prototype; Iteratively Refine; UX Design Best Practices; EXP Design Principles; Accessibility; Attributes of Web Accessibility; Sample EXP Designs; Content-Focused Employee Platform; Employee Dashboard; Tiles/Cards-Based Design; Employee Collaboration Platform; Employee Learning Platform; Knowledge Platform for an EXP; Knowledge Home Page; Knowledge Dashboard Page; Knowledge Discovery Page; Validation
|
505 |
8 |
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|a Sample Design Execution PlanWeekly Plan; Summary; Chapter 4: Digital Workplace Development; Requirements and Solution Principles; Key Solution Design Principles; Migration of Legacy Platforms to EXP; Software Stack; User Interface Engineering; UI Core Solution Tenets; Trends in UX; Design Process; Reference Architecture; Integration Development; Services Design; Search Development; Key Search Solution Components; Search Implementation; Security Development; SSO Development; Infrastructure Architecture; Key Cloud Design Considerations; Deployment Architecture; High Availability Solution
|
520 |
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|a Evolve your traditional intranet platform into a next-generation digital workspace with this comprehensive book. Through in-depth coverage of strategies, methods, and case studies, you will learn how to design and build an employee experience platform (EXP) for improved employee productivity, engagement, and collaboration. In Build a Next-Generation Digital Workplace, author Dr. Shailesh Kumar Shivakumar takes you through the advantages of EXPs and shows you how to successfully implement one in your organization. This book provides extensive coverage of topics such as EXP design, user experience, content strategy, integration, EXP development, collaboration, and EXP governance. Real-world case studies are also presented to explore practical applications. Employee experience platforms play a vital role in engaging, empowering, and retaining the employees of an organization. Next-generation workplaces demand constant innovation and responsiveness, and this book readies you to fulfill that need with an employee experience platform. You will: Understand key design elements of EXP, including the visual design, EXP strategy, EXP transformation themes, information architecture, and navigation design. Gain insights into end-to-end EXP topics needed to successfully design, implement, and maintain next-generation digital workplace platforms. Study methods used in the EXP lifecycle, such as requirements and design, development, governance, and maintenance Execute the main steps involved in digital transformation of legacy intranet platforms to EXP. Discover emerging trends in digital workplace such as gamification, machine-led operations model and maintenance model, employee-centric design (including persona based design and employee journey mapping), cloud transformation, and design transformation. Comprehend proven methods for legacy Intranet modernization, collaboration, solution validation, migration, and more.
|
590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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|a Shivakumar, Shailesh Kumar.
|t Build a next-generation digital workplace.
|d New York : Apress, [2020]
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