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The high roller experience : how Caesar's and other world-class companies are using data to create an unforgettable customer experience /

The marketing guru of Caesars/Harrah's shows how listeners can double-down and win with a proven data-driven approach. In addition to discussing core items such as analytics, CRM and loyalty programs, he examines the leadership and organizational processes required to create a customer-centric...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Norton, David (David William) (Autor)
Otros Autores: Greene, Doug
Formato: Electrónico Audiom
Idioma:Inglés
Publicado: New York : McGraw-Hill Audio, Inc., 2017.
Edición:Unabridged.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Norton, David  |q (David William),  |e author. 
245 1 4 |a The high roller experience :  |b how Caesar's and other world-class companies are using data to create an unforgettable customer experience /  |c David Norton. 
250 |a Unabridged. 
264 1 |a New York :  |b McGraw-Hill Audio, Inc.,  |c 2017. 
300 |a 1 online resource (5 hr., 19 min.) 
336 |a spoken word  |b spw  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
511 1 |a Read by Doug Greene. 
520 |a The marketing guru of Caesars/Harrah's shows how listeners can double-down and win with a proven data-driven approach. In addition to discussing core items such as analytics, CRM and loyalty programs, he examines the leadership and organizational processes required to create a customer-centric and data informed business. 
588 0 |a Online resource; title from digital title page (viewed on November 17, 2019). 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Customer relations. 
650 0 |a Consumer profiling. 
650 0 |a Customer loyalty. 
650 0 |a Leadership. 
650 0 |a Decision making. 
650 0 |a Management. 
650 2 |a Leadership 
650 2 |a Decision Making 
650 6 |a Leadership. 
650 6 |a Prise de décision. 
650 6 |a Gestion. 
650 6 |a Profil des consommateurs. 
650 6 |a Consommateurs  |x Fidélité. 
650 7 |a decision making.  |2 aat 
650 7 |a management.  |2 aat 
650 7 |a Customer relations  |2 fast 
650 7 |a Customer loyalty  |2 fast 
650 7 |a Consumer profiling  |2 fast 
650 7 |a Decision making  |2 fast 
650 7 |a Leadership  |2 fast 
650 7 |a Management  |2 fast 
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655 7 |a Audiobooks  |2 fast 
655 7 |a Audiobooks.  |2 lcgft 
655 7 |a Livres audio.  |2 rvmgf 
700 1 |a Greene, Doug. 
776 0 8 |i Print version:  |a Norton, David.  |t High Roller Experience.  |b Unabridged.  |d Grand Haven, Michigan : Brilliance Audio, Inc., 2018  |z 1978605528  |z 9781978605527  |w (OCoLC)1057004070 
856 4 0 |u https://learning.oreilly.com/library/view/~/9781259862977/?ar  |z Texto completo (Requiere registro previo con correo institucional) 
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