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Communication Rx : transforming healthcare through relationship-centered communicaiton /

Research shows that nothing impacts patient experiences more than the quality of communication. The latest in cutting-edge technology and techniques, while part of the equation, aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Chou, Calvin L. (Editor ), Cooley, Laura (Laura A.) (Editor )
Formato: Electrónico Audiom
Idioma:Inglés
Publicado: New York : McGraw-Hill Audio, 2017.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Research shows that nothing impacts patient experiences more than the quality of communication. The latest in cutting-edge technology and techniques, while part of the equation, aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. In this practical--and potentially life-saving--volume, you'll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating across hierarchy. The book also describes healthier communication throughout the industry.
Descripción Física:1 online resource (7 hr., 52 min.)
Tiempo de Juego:07:55:00
ISBN:9781260019766
1260019764