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Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System (Audio Book)
THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! "Like any business, a hospital must be true to its core values in order to succeed. 'Trickle-down values' start at the top with the best leadership, so that all the stakeholders understand and carry out the institution's m...
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| Formato: | Electrónico Audiom |
| Idioma: | Inglés |
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McGraw-Hill,
2011.
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| Edición: | 1st edition. |
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| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |