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Leadership in Action : Dividends and Interest - For Lack of Leadership, Airlines are Flying Blind /

The leaders who make up the current group of airline CEOs have their work cut out. They inherited bloated businesses offering a commodity product in a service industry, yet they seem to have completely lost touch with customer service.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Chappelow, Craig
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [Place of publication not identified] Center for Creative Leadership, 2004.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)