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OR_on1103274175 |
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OCoLC |
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20231017213018.0 |
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|a 9780130088512
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020 |
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|a 013008851X
|q (Trade Paper)
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024 |
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|a 076092016571
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024 |
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|a 9780130088512
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|a (OCoLC)1103274175
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|a HF5415.5
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4 |
|a 658.8/12
|2 21
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049 |
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|a UAMI
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100 |
1 |
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|a Goldenberg, Barton J.,
|e author.
|
245 |
1 |
0 |
|a CRM Automation
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260 |
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|a E Rutherford :
|b Prentice Hall PTR
|c Feb. 2002
|a Old Tappan :
|b Pearson Education [distributor]
|
300 |
|
|
|a 1 online resource (320 pages)
|b illustrations
|
336 |
|
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|a text
|b txt
|2 rdacontent
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337 |
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|a computer
|b c
|2 rdamedia
|
338 |
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|a online resource
|b cr
|2 rdacarrier
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520 |
8 |
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|a Annotation
|b In CRM Automation , one of the world's leading CRM experts delivers hands-on guidance for every phase of your CRM initiative: goal-setting, process review, vendor selection, implementation, rollout, support, and administration. Drawing on 18 years of experience with more than 300 enterprise deployments, Barton Goldenberg offers a start-to-finish implementation blueprint covering every customer-focused business function: marketing, sales, customer service, field support, and beyond.
|
521 |
|
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|a Scholarly & Professional
|b Prentice Hall PTR.
|
590 |
|
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
|
650 |
|
0 |
|a Customer relations$xManagement$xComputer programs.
|
650 |
|
4 |
|a Customer Relations
|x Management.
|
650 |
|
4 |
|a Electronic Commerce.
|
650 |
|
4 |
|a Business & Economics
|x Customer Relations.
|
650 |
|
4 |
|a Business & Economics
|x E-commerce
|x General.
|
650 |
|
4 |
|a Commerce.
|
650 |
|
4 |
|a Business & Economics.
|
650 |
|
4 |
|a Marketing & Sales.
|
650 |
|
7 |
|a Customer relations
|x Data processing
|2 fast
|
776 |
0 |
8 |
|i Print version:
|a Goldenberg, Barton J.
|t CRM Automation.
|d E Rutherford : Prentice Hall PTR Feb. 2002 Old Tappan : Pearson Education [distributor]
|w (DLC) 2001059140
|
856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/013008851X/?ar
|z Texto completo (Requiere registro previo con correo institucional)
|
887 |
|
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|a HF5415.5.G65 2002
|
994 |
|
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|a 92
|b IZTAP
|