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Leadership in Action : In Focus--Customer Commitment--Client Focus Leads to Success /
There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus.
| Autor principal: | |
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| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[Place of publication not identified]
Center for Creative Leadership,
2008.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |