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Front Office, 2nd Edition /
Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text: · user-friendly style of writing...
| Autores principales: | , |
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| Autor Corporativo: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Routledge,
2010.
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| Edición: | 2nd edition. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
| LEADER | 00000cam a2200000Ma 4500 | ||
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| 001 | OR_on1102386642 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr cnu|||||||| | ||
| 008 | 180201s2010 xx o 000 0 eng | ||
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| 020 | |z 9781136401992 | ||
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| 100 | 1 | |a Abbott, P., |e author. | |
| 245 | 1 | 0 | |a Front Office, 2nd Edition / |c Abbott, P. |
| 250 | |a 2nd edition. | ||
| 264 | 1 | |b Routledge, |c 2010. | |
| 300 | |a 1 online resource (211 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
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| 520 | |a Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text: · user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook · updated in the light of recent developments such as global distribution systems and the internet · greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment · additional extended, practical exercise material. Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections: · Procedural aspects · Dealing with people · Increasing yield · Management aspects Front Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses. | ||
| 542 | |f Copyright © Routledge 1999 |g 1999 | ||
| 550 | |a Made available through: Safari, an O'Reilly Media Company. | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 630 | 0 | 0 | |a Microsoft Office. |
| 630 | 0 | 7 | |a Microsoft Office. |2 fast |0 (OCoLC)fst01381546 |
| 650 | 0 | |a Business |x Computer programs. | |
| 650 | 7 | |a Business |x Computer programs. |2 fast |0 (OCoLC)fst00842283 | |
| 700 | 1 | |a Lewry, S., |e author. | |
| 710 | 2 | |a Safari, an O'Reilly Media Company. | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9780750642309/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 994 | |a 92 |b IZTAP | ||