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Empathy at work /
Empathy is an essential tool for building solid relationships, connecting with those you disagree with, and creating an environment where everyone feels valued. Empathy is also incredibly difficult to quantify. How do you show empathy? Which actions promote empathy, and which destroy it? This practi...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Sebastopol, CA :
O'Reilly Media,
[2019]
|
| Edición: | First edition. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 001 | OR_on1097572752 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
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| 008 | 190417s2019 cau ob 000 0 eng d | ||
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| 020 | |z 9781492050476 | ||
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| 035 | |a (OCoLC)1097572752 | ||
| 037 | |a CL0501000042 |b Safari Books Online | ||
| 050 | 4 | |a BF575.E55 | |
| 049 | |a UAMI | ||
| 100 | 1 | |a Steed, Sharon, |e author. | |
| 245 | 1 | 0 | |a Empathy at work / |c Sharon Steed. |
| 250 | |a First edition. | ||
| 264 | 1 | |a Sebastopol, CA : |b O'Reilly Media, |c [2019] | |
| 264 | 4 | |c Ã2019 | |
| 300 | |a 1 online resource (1 volume) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Online resource; title from title page (Safari, viewed April 16, 2019). | |
| 504 | |a Includes bibliographical references. | ||
| 520 | |a Empathy is an essential tool for building solid relationships, connecting with those you disagree with, and creating an environment where everyone feels valued. Empathy is also incredibly difficult to quantify. How do you show empathy? Which actions promote empathy, and which destroy it? This practical ebook details how companies can create systems and services around empathy to help managers and their employees have a better experience at work. Author Sharon Steed examines the most impactful empathy actions and shows you how to facilitate conversations around incorporating these practices among your teams. You'll explore different types of empathy and learn how to apply empathetic communication. Along the way, you'll discover new tools to help you be a better empath in difficult situations. This ebook explores: Three types of empathy that play an important role in how you interact with others Key characteristics of empathetic communication: active listening and intentional speaking Why nonverbal communication outweighs verbal communication The behaviors of collaborative teams that value empathy How to overcome barriers at work that make empathy difficult Three steps to help you put empathy into operation. | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Empathy. | |
| 650 | 0 | |a Work |x Psychological aspects. | |
| 650 | 0 | |a Psychology, Industrial. | |
| 650 | 0 | |a Interpersonal communication. | |
| 650 | 0 | |a Interpersonal relations. | |
| 650 | 2 | |a Empathy | |
| 650 | 2 | |a Psychology, Industrial | |
| 650 | 6 | |a Empathie. | |
| 650 | 6 | |a Travail |x Aspect psychologique. | |
| 650 | 6 | |a Psychologie du travail. | |
| 650 | 6 | |a Communication interpersonnelle. | |
| 650 | 7 | |a empathy. |2 aat | |
| 650 | 7 | |a Empathy |2 fast | |
| 650 | 7 | |a Interpersonal communication |2 fast | |
| 650 | 7 | |a Interpersonal relations |2 fast | |
| 650 | 7 | |a Psychology, Industrial |2 fast | |
| 650 | 7 | |a Work |x Psychological aspects |2 fast | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9781492050483/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 994 | |a 92 |b IZTAP | ||