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Design for how people think : using brain science to build better products /

User experience doesn't happen on a screen; it happens in the mind, and the experience is multidimensional and multisensory. This practical book will help you uncover critical insights about how your customers think so you can create products or services with an exceptional experience. Corporat...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Whalen, John (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Sebastopol, CA : O'Reilly Media, Inc., 2019.
Edición:First edition.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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520 |a User experience doesn't happen on a screen; it happens in the mind, and the experience is multidimensional and multisensory. This practical book will help you uncover critical insights about how your customers think so you can create products or services with an exceptional experience. Corporate leaders, marketers, product owners, and designers will learn how cognitive processes from different brain regions form what we perceive as a singular experience. Author John Whalen shows you how anyone on your team can conduct "contextual interviews" to unlock insights. You'll then learn how to apply that knowledge to design brilliant experiences for your customers. 
505 0 |a Rethinking "the" experience -- The six minds of experience -- In the blink of an eye: vision, attention, and automaticity -- Wayfinding: where am I? -- Memory/semantics -- Language: I told you so -- Decision making and problem: enter consciousness, stage left -- Emotion: logical decision making meets its match -- Exposing secrets -- User research: contextual interviews -- Vision: are you looking at me? -- Language: did they just say that? -- Wayfinding: how do you get there? -- Memory: expectations and filling in gaps -- Decision making: following the breadcrumbs -- Emotion: the unspoken reality -- Putting the six minds to work in your designs -- Sense-making -- Putting the six minds to work: appeal, enhance, awaken -- Succeed fast, succeed often. 
504 |a Includes bibliographical references and index. 
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650 0 |a Product design. 
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650 0 |a Customer relations. 
650 0 |a User interfaces (Computer systems) 
650 0 |a Design. 
650 0 |a Industrial design. 
650 6 |a Design. 
650 6 |a Conception de produit. 
650 6 |a Conception participative (Conception de systèmes) 
650 6 |a Interfaces utilisateurs (Informatique) 
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650 7 |a Web sites  |x Design  |2 fast 
650 7 |a Industrial design  |2 fast 
650 7 |a Creative thinking  |2 fast 
650 7 |a Design  |2 fast 
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