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Love is just damn good business : do what you love in the service of people who love what you do /

"From the bestselling author of The Radical Leap and Greater Than Yourself comes the first book to directly address love as a hard-core business principle that generates measurable results It's time to toss aside the touchy-feely notions of love in business and recognize the real power it...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Farber, Steve
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill Education, 2019.
Edición:1 Edition.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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520 |a "From the bestselling author of The Radical Leap and Greater Than Yourself comes the first book to directly address love as a hard-core business principle that generates measurable results It's time to toss aside the touchy-feely notions of love in business and recognize the real power it holds. Love is not only appropriate in the context of business, it's the foundation of great leadership, and, therefore, the very foundation of a thriving, competitive enterprise. When love is part of an organization's framework and operationalized in its culture, employees and customers feel genuinely valued. Employees who are passionate about the work that they do are more loyal, innovative, creative, and inspired, and that translates to great customer experience. They don't serve others out of obligation, but because of a genuine desire to improve people's lives. And when customers reciprocate by loving your products, your services, and your people, that's when something great happens. That's when you get loyalty. That's when you get raving fans. It's a refreshingly human way of doing business. Drawing on his work with a wide variety of companies from the Fortune 100 to smaller family-owned businesses, top consultant Steve Farber shares proven strategies, inspiring case studies, and practical lessons on how to build a corporate culture based on love, the ultimate competitive advantage. At the end of the day, it's just damn good business"--  |c Provided by publisher. 
520 |a "From the bestselling author of The Radical Leap and Greater Than Yourself comes the first book to directly address love as a hard-core business principle that generates measurable results"--  |c Provided by publisher. 
588 |a Description based on print version record. 
505 0 |a Cover -- Title Page -- Copyright Page -- Dedication -- CONTENTS -- FOREWORD -- PREFACE: HOW I CAME TO DO WHAT I LOVE -- ACKNOWLEDGMENTS -- 1 LOVE IS A HARD-CORE BUSINESS PRINCIPLE. DEAL WITH IT. -- 2 THE COMPETITIVE ADVANTAGE -- PART I DO WHAT YOU LOVE -- 3 I NEVER HAVE TO WORK, YOU SAY? -- 4 PICTURES OF LOVE -- 5 HOW TO FALL IN LOVE -- PART II IN THE SERVICE OF PEOPLE -- 6 GET OVER YOURSELF -- 7 PICTURES OF SERVICE -- 8 UPPING YOUR SERVICE GAME -- PART III WHO LOVE WHAT YOU DO -- 9 THE ROI OF LOVE -- 10 PICTURES OF RECIPROCITY -- 11 REAPING WHAT YOU'VE SOWN 
505 8 |a CONCLUSION: GETTING DOWN TO BUSINESS -- NOTES -- INDEX -- ABOUT STEVE FARBER AND THE EXTREME LEADERSHIP INSTITUTE 
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