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Make yourself clear : how to use a teaching mindset to listen, understand, explain everything, and be understood /
How can you communicate effectively and create meaningful interactions in an increasingly digital world' By teaching. In Make Yourself Clear, educational experts and entrepreneurs Reshan Richards and Stephen J. Valentine explain the many parallels between teaching and business and offer compani...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
Wiley,
[2019]
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 100 | 1 | |a Richards, Reshan, |d 1978- |e author. | |
| 245 | 1 | 0 | |a Make yourself clear : |b how to use a teaching mindset to listen, understand, explain everything, and be understood / |c Reshan Richards, Stephen J. Valentine. |
| 264 | 1 | |a Hoboken, New Jersey : |b Wiley, |c [2019] | |
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
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| 504 | |a Includes bibliographical references and index. | ||
| 588 | |a Description based on print version record and CIP data provided by publisher. | ||
| 505 | 0 | |a Cover; Title Page; Copyright; Contents; Foreword; Acknowledgments; About the Authors; Introduction: Working at the Intersection of Teaching and Business; Learning (for a New) Now; From Business and Teaching to Business Is Teaching; Make Yourself Clear; Part 1 Authenticity; Chapter 1 Pursuing Win-Win-Win Scenarios; Add Yourself to the Situation; Bust Up Bias to Build Understanding; Win-Win-Win; Chapter 2 Recovering Human Judgment; Slow Down to Make Room for Learning; Chapter 3 Recovering Choice in Human Interactions; Move As the Line Moves; Grow the Potatoes | |
| 505 | 8 | |a Chapter 4 Adjusting to Hear and Be HeardClose the Communication Loop; Deliver Your Message; Seek Full Enrollment; Calibrate for the Familiar; Chapter 5 Respecting the Game; Make Yourself Clear with Authenticity; Part 2 Immediacy; Chapter 6 Leveraging Momentum and Context; Interrupt Interruptions; Adjust for Others; Chapter 7 Generating Immediacy for Others; Chapter 8 Rebuilding Teaching around Immediacy; Think Like the Best Teachers; Ask More of the Student; Make It Messier; Chapter 9 Rebuilding Training around Immediacy; Train People to Be Immediate; Make Room for More Learning | |
| 505 | 8 | |a Chapter 10 Communicating with ImmediacyTrain Systems to Be Immediate; Ignore Immediacy at Your Own Peril; Communicate in Immediate Environments; Manage Crises Born of Immediacy; Chapter 11 Selling with Immediacy; Use Feedback to Extend Your Platform; Chapter 12 Getting Immediacy Right; Make Yourself Clear with Immediacy; Part 3 Delight; Chapter 13 Identifying the Conditions for Delight; Begin Again with Immediacy and Authenticity; Identify Those Who Are Bored or on Autopilot, Frustrated or Fearful; Chapter 14 Offering Choice; Choose Your (or Their) Own Adventure; Mimic the Real World | |
| 505 | 8 | |a Chapter 15 The Power of EngagementDeepen Their Experience; Choose the Uncommon Way Forward; Chapter 16 Novelty Is Not Your Friend; Remember This Formula: Novelty + Neutrality = Not Okay; Follow Resnick's Roadmap; Chapter 17 Boredom Is Not Your Enemy; Search for Meaning and Help Others Find It; Remember This Formula: Novelty + Trajectory = Okay; Chapter 18 The Unit of Delight; Add Dimensions of Delight; Offer the Private Plane, Not the Bus; Creep alongside Your Mission; Chapter 19 After Delight; Work toward Good Homework; Plan for Retrieval and Personal Relevance: Part 1 | |
| 505 | 8 | |a Plan for Retrieval and Personal Relevance: Part 2Chapter 20 An Invitation; Make Yourself Clear with Delight; Conclusion: Closing the Class; Think Like a Teacher; Make Yourself Clear; Teach; Afterword: How We Designed This Reading Experience; Scholarly Practices; Educational Research Practices; Primary Roles; Paths; Instructor Evaluation; References; Index; EULA | |
| 520 | |a How can you communicate effectively and create meaningful interactions in an increasingly digital world' By teaching. In Make Yourself Clear, educational experts and entrepreneurs Reshan Richards and Stephen J. Valentine explain the many parallels between teaching and business and offer companies, both large and small, concrete advice for building the teaching capacity of their salespeople, leaders, service professionals, and trainers. The rise of digital communications has led to three emergent, often problematic, forces: automation, an increase in the speed and volume of information transfer, and an unmet need for people to feel more than satisfied in their interpersonal transactions, particularly between sellers and consumers. Through a mix of research, anecdotes, case studies, and theoretical speculation, this book equips readers to build understanding within their current and future audiences by leveraging the tools, methods, and mindsets used by successful teachers. You will be equipped to understand others better, and in turn, to be better understood. Make Yourself Clear is not prescriptive, nor does it suggest rigid steps, pillars, or frameworks. Instead, it provides immediately recognizable and relatable context, suggesting actions that can be tried, measured, tested, and iterated upon in any communication context that involves the exchange of information and ideas.-Ground your business communications in proven techniques -Profit from expert instruction given by those who have helped thousands of readers and workshop students -Develop your sales career by applying effective teaching practices to customer and colleague interactions -For educators, adopt the latest best practices into your teaching style Backed by thorough research and extensive real-world testing, Make Yourself Clear opens a door to more productive communication and more effective interactions. It offers compelling and relevant insights to longtime fans of the work of Richards and Valentine and newcomers alike, leading to real and lasting benefits. | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Business communication. | |
| 650 | 0 | |a Communication in organizations. | |
| 650 | 6 | |a Communication dans l'entreprise. | |
| 650 | 6 | |a Communication dans les organisations. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Reference. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Skills. |2 bisacsh | |
| 650 | 7 | |a Business communication. |2 fast |0 (OCoLC)fst00842419 | |
| 650 | 7 | |a Communication in organizations. |2 fast |0 (OCoLC)fst00870217 | |
| 700 | 1 | |a Valentine, Stephen J., |e author. | |
| 776 | 0 | 8 | |i Print version: |a Richards, Reshan, 1978- author. |t Make yourself clear |d Hoboken, New Jersey : John Wiley & Sons, Inc., [2019] |z 9781119558590 |w (DLC) 2019004175 |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9781119558590/?ar |z Texto completo (Requiere registro previo con correo institucional) |
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