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Transform Customer Experience : How to achieve customer success and create exceptional CX /
Your customers are your future. Smartphones, social media and the internet have given customers access to more information than ever before. If your business fails them, they will switch to your competitor and never return. So how do you keep them' By mapping their journeys, identifying potenti...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Milton, Qld. :
John Wiley and Sons, Inc. : Wiley,
2019.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |