Cargando…
Baldrige aWard winning quality -- 18th edition : how to interpret the baldrige criteria for performance excellence /
The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Boca Raton, FL :
Productivity Press, an imprint of Taylor and Francis,
2013.
|
| Edición: | Eighteenth edition. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Chapter 2 Preparing an Application for the Baldrige Award
- chapter 3 Key Themes and Relationships Among the Criteria
- chapter 4 Understanding the Baldrige Award Scoring Scale
- chapter 5 Interpreting the Criteria for the Organizational Profile
- chapter 6 Interpreting the Criteria for Leadership (1)
- chapter 7 Interpreting the Criteria for Strategic Planning (2)
- chapter 8 Interpreting the Criteria for Customer and Market Focus (3)
- chapter 9 Interpreting the Criteria for Measurement, Analysis, and Knowledge Management (4)
- chapter 10 Interpreting the Criteria for Workforce Focus (5)
- chapter 11 Interpreting the Criteria for operations focus (6)
- chapter 12 Interpreting the Criteria for Results (7)
- chapter 13 Preparing for a Site Visit
- chapter 14 Using a Baldrige Assessment as a Strategic Planning Tool.