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|a UAMI
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|a Willett, Alan,
|e author.
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|a Leading the unleadable :
|b how to manage mavericks, cynics, divas and other difficult people /
|c Alan Willett.
|
264 |
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1 |
|a New York, NY :
|b AMACOM,
|c [2017]
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300 |
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|a 1 online resource
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|a text
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|a Includes index.
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|a Print version record.
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|a Part 1. The call to exceptional leadership. The leadership crisis point ; Accept the call of exceptional leadership ; The mindset to lead the unleadable -- part 2. The leader in action: spotting trouble, dealing with trouble. Fine-tune your radar for trouble ; Take action: transforming the troublesome ; Follow through: a bridge to enduring improvement ; Decision time: remove or improve? -- part 3. The leader in action: preventing trouble. The need for mountains ; Set expectations of excellence ; Expecting excellence every day ; Exceptional starts lead to exceptional results -- part 4. Leading leaders. Lead leaders: growing proven ability ; Leader, lead thyself: exceptional self-leadership ; Closing notes on transforming the troublesome to the tremendous.
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520 |
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|a Difficult people are the worst part of a manager's job. Willett teaches you a straight forward process that gently, yet effectively, improves behaviors by revealing a core truth: most people actually want to contribute results, not cause headaches. What sets great managers apart is how they turn their problem players into productive team players.
|
590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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650 |
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|a Leadership.
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650 |
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|a Problem employees.
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650 |
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|a Interpersonal conflict.
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650 |
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|a Conflict management.
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650 |
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|a Management.
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650 |
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2 |
|a Leadership
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650 |
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6 |
|a Leadership.
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650 |
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6 |
|a Employés à problèmes.
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650 |
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6 |
|a Conflit interpersonnel.
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650 |
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6 |
|a Gestion des conflits.
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650 |
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|a Gestion.
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650 |
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|a management.
|2 aat
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650 |
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7 |
|a Conflict management
|2 fast
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650 |
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7 |
|a Interpersonal conflict
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650 |
|
7 |
|a Leadership
|2 fast
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650 |
|
7 |
|a Management
|2 fast
|
650 |
|
7 |
|a Problem employees
|2 fast
|
776 |
0 |
8 |
|i Print version:
|t Leading the unleadable.
|d New York, NY : AMACOM, [2017]
|z 9780814437605
|w (DLC) 2016017277
|
856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9780814437612/?ar
|z Texto completo (Requiere registro previo con correo institucional)
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938 |
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|a Askews and Holts Library Services
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|n AH32321290
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|a Gale Cengage Learning
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