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Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people /

Difficult people are the worst part of a manager's job. Willett teaches you a straight forward process that gently, yet effectively, improves behaviors by revealing a core truth: most people actually want to contribute results, not cause headaches. What sets great managers apart is how they tur...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Willett, Alan (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, NY : AMACOM, [2017]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a Leading the unleadable :  |b how to manage mavericks, cynics, divas and other difficult people /  |c Alan Willett. 
264 1 |a New York, NY :  |b AMACOM,  |c [2017] 
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500 |a Includes index. 
588 0 |a Print version record. 
505 0 |a Part 1. The call to exceptional leadership. The leadership crisis point ; Accept the call of exceptional leadership ; The mindset to lead the unleadable -- part 2. The leader in action: spotting trouble, dealing with trouble. Fine-tune your radar for trouble ; Take action: transforming the troublesome ; Follow through: a bridge to enduring improvement ; Decision time: remove or improve? -- part 3. The leader in action: preventing trouble. The need for mountains ; Set expectations of excellence ; Expecting excellence every day ; Exceptional starts lead to exceptional results -- part 4. Leading leaders. Lead leaders: growing proven ability ; Leader, lead thyself: exceptional self-leadership ; Closing notes on transforming the troublesome to the tremendous. 
520 |a Difficult people are the worst part of a manager's job. Willett teaches you a straight forward process that gently, yet effectively, improves behaviors by revealing a core truth: most people actually want to contribute results, not cause headaches. What sets great managers apart is how they turn their problem players into productive team players. 
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650 0 |a Leadership. 
650 0 |a Problem employees. 
650 0 |a Interpersonal conflict. 
650 0 |a Conflict management. 
650 0 |a Management. 
650 2 |a Leadership 
650 6 |a Leadership. 
650 6 |a Employés à problèmes. 
650 6 |a Conflit interpersonnel. 
650 6 |a Gestion des conflits. 
650 6 |a Gestion. 
650 7 |a management.  |2 aat 
650 7 |a Conflict management  |2 fast 
650 7 |a Interpersonal conflict  |2 fast 
650 7 |a Leadership  |2 fast 
650 7 |a Management  |2 fast 
650 7 |a Problem employees  |2 fast 
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