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Fix your team : the tools you need to rebuild relationships, address conflict and stop destructive behaviours /
Transform team dynamics with practical, real-world tools for sustainable change Fix Your Team is the manager's essential and practical guide to diagnosis and intervention. Packed with expert insight acquired over decades of experience in workplace relations and conflict resolution, this book sy...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Milton, QLD :
John Wiley & Sons Australia, Ltd,
[2018]
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Intro; Epigraph; Title page; Copyright; Dedication; ABOUT THE AUTHORS; ACKNOWLEDGEMENTS; INTRODUCTION; PART I WHAT IS GOING ON?; CHAPTER 1 GOSSIP CULTURE; WHAT'S GOING ON; IMPACT ON THE TEAM; CHAPTER 2 UNPROFESSIONAL CONDUCT; WHAT'S GOING ON; IMPACT ON THE TEAM; CHAPTER 3 TOXIC PERSONALITIES; WHAT'S GOING ON; IMPACT ON THE TEAM; CHAPTER 4 PERSONAL CRISIS; WHAT'S GOING ON; IMPACT ON THE TEAM; CHAPTER 5 WORKPLACE ROMANCE; WHAT'S GOING ON; IMPACT ON THE TEAM; CHAPTER 6 FAMILY TIES; WHAT'S GOING ON; IMPACT ON THE TEAM; CHAPTER 7 LACK OF DIVERSITY AND INCLUSION; WHAT'S GOING ON; IMPACT ON THE TEAM
- CHAPTER 8 UNRESOLVED HISTORICAL ISSUEWHAT'S GOING ON; IMPACT ON THE TEAM; CHAPTER 9 THE MANAGER'S STYLE; WHAT'S GOING ON; IMPACT ON THE TEAM; CHAPTER 10 UNHEALTHY COMPETITION; WHAT'S GOING ON; IMPACT ON THE TEAM; CHAPTER 11 NO CLARITY, NO ACCOUNTABILITY; WHAT'S GOING ON; IMPACT ON THE TEAM; CHAPTER 12 OVERWORK; WHAT'S GOING ON; IMPACT ON THE TEAM; PART II THE FIX YOUR TEAM TOOLKIT; CHAPTER 13 WHERE TO START; INDIVIDUAL DYNAMICS, CONTEXT AND CULTURE; IS THE 'SURFACE' PROBLEM HIDING THE REAL PROBLEM?; IS MORE THAN ONE PROBLEM AT PLAY?; DO YOU NEED MORE INFORMATION?
- WHAT IF THE WHOLE ORGANISATION IS BROKEN?THERE IS NO MAGIC BULLET; CHOOSING THE INTERVENTIONS; CHAPTER 14 THE FIX: ADDRESS UNHEALTHY CONFLICT; TOOL #1 TRAIN EVERYONE TO HAVE IMPORTANT CONVERSATIONS; TOOL #2 OFFER FACILITATED DISCUSSION, MEDIATION OR CONFLICT COACHING; CHAPTER 15 THE FIX: ADDRESS UNCONSTRUCTIVE INDIVIDUAL BEHAVIOUR; TOOL #3 COUNSEL THE BAD APPLE OR UNPROFESSIONAL TEAM MEMBER; TOOL #4 GET THE ORGANISATION TO INVESTIGATE THE APPARENT MISCONDUCT AND DISCIPLINE THE WRONGDOER; CHAPTER 16 THE FIX: DEVELOP THE TEAM'S CHARACTER AND CONNECTIONS; TOOL #5 NEXT HIRE
- TOOL #6 DEVELOP SELF-REFLECTION IN THE WHOLE TEAMTOOL #7 BUILD THE TEAM'S CONNECTIONS; CHAPTER 17 THE FIX: ALIGN WITH VALUES; TOOL #8 DIVERSITY AND INCLUSION INITIATIVES; TOOL #9 MAKE SURE THE ORGANISATION'S VALUES AND BEHAVIOURAL EXPECTATIONS ARE KNOWN, CLEAR, UNDERSTOOD AND REAL; TOOL #10 BUILD A CULTURE OF FEEDBACK; CHAPTER 18 THE FIX: DEVELOP LEADERSHIP AND MANAGEMENT; TOOL #11 TRAIN THE MANAGER; TOOL #12 ENSURE CLARITY
- HOLD PEOPLE ACCOUNTABLE!; CHAPTER 19 THE FIX: CARE FOR EACH OTHER; TOOL #13 SUPPORT THE TEAM THROUGH PERSONAL CRISES AND CHALLENGES; TOOL #14 DEALING WITH OVERWORK
- PART III MAKING IT WORKCHAPTER 20 CREATE A PROJECT PLAN; WHAT HAS ALREADY BEEN TRIED?; TIMING AND SEQUENCE OF STEPS; USING INTERNAL RESOURCES AND DO-IT-YOURSELF; HOW YOU WILL MEASURE SUCCESS; CHAPTER 21 BUILD A BUSINESS CASE; SOCIALISE THE ISSUE FIRST; FINANCIAL RESOURCING; ARTICULATE THE VALUE OF FIXING YOUR TEAM; FRAMING YOUR CASE; CHAPTER 22 READY TO LAUNCH; CHAPTER 23 BUCKLE UP! LOOK AFTER YOURSELF; 1. REFLECT ON YOUR EMOTIONAL STATE; 2. KEEP YOUR EYE ON THE BIGGER PICTURE; 3. KEEP UP YOUR ENERGY LEVELS; 4. DEBRIEF, DEBRIEF, DEBRIEF; AS YOU SET OUT TO FIX YOUR TEAM ...