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180523s2018 cau ob 001 0 eng d |
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|a 9781523094905
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|a 1523094907
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|a (OCoLC)1037100073
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|a 158.2
|2 23
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|a UAMI
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|a White, Kimberly.
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|a The shift :
|b how seeing people as people changes everything /
|c Kimberly White.
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|a How seeing people as people changes everything
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|a First edition.
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|a Oakland, CA :
|b Berrett-Koehler Publishers,
|c [2018]
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|c ©2018
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|a 1 online resource (1 volume)
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|a text
|b txt
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|a computer
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|a online resource
|b cr
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|a Print version record.
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|a Includes chapter notes with bibliographical references, and index.
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|a The shift and why it matters -- Missing the gorilla : why we see people as objects -- Soft like a brick : the power of seeing people as people -- If you can do it here, you can do it anywhere -- The paradise delusion : what the shift isn't -- The first key : pay attention -- How to use the first key : toil with them -- The second key : look through their eyes -- How to use the second key : the thirty-day rule -- The third key : realize I'm the problem -- How to use the third key : when you're still a jerk -- Staying shifted : why behavioral rules won't help us -- What's the right thing to do? Using the shift when things are tough -- The poop chapter : astonishing things transformed by the shift -- Part of the solution : how the shift solves disagreements -- Welcome to the new world.
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|a Seeing people as people is an idea so simple you'll swear you've heard it a million times but so profound you'll never stop learning from it. Kimberly White discovered it in a chain of nursing homes whose leaders, nurses, and housekeepers saw their patients, not as tasks to be ticked off a to-do list, but as valuable human beings. White helps you to this transformative shift with warm encouragement, insightful guidance, and powerfully moving, true accounts of extraordinary human goodness.
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590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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650 |
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0 |
|a Self-actualization (Psychology)
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650 |
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0 |
|a Older people
|x Care.
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650 |
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|a Attitude (Psychology)
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650 |
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|a Interpersonal relations.
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650 |
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2 |
|a Attitude
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650 |
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6 |
|a Personnes âgées
|x Soins.
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650 |
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6 |
|a Attitude (Psychologie)
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650 |
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7 |
|a Attitude (Psychology)
|2 fast
|
650 |
|
7 |
|a Interpersonal relations
|2 fast
|
650 |
|
7 |
|a Older people
|x Care
|2 fast
|
650 |
|
7 |
|a Self-actualization (Psychology)
|2 fast
|
776 |
0 |
8 |
|i Print version:
|a White, Kimberly.
|t Shift.
|b First Edition.
|d Oakland : Berrett-Koehler Publishers, 2018
|z 9781523094882
|w (DLC) 2017061151
|w (OCoLC)1003207030
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856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9781523094905/?ar
|z Texto completo (Requiere registro previo con correo institucional)
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938 |
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|a Gale Cengage Learning
|b GVRL
|n GVRL81VC
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994 |
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|a 92
|b IZTAP
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