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The shift : how seeing people as people changes everything /

Seeing people as people is an idea so simple you'll swear you've heard it a million times but so profound you'll never stop learning from it. Kimberly White discovered it in a chain of nursing homes whose leaders, nurses, and housekeepers saw their patients, not as tasks to be ticked...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: White, Kimberly
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oakland, CA : Berrett-Koehler Publishers, [2018]
Edición:First edition.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 4 |a The shift :  |b how seeing people as people changes everything /  |c Kimberly White. 
246 3 0 |a How seeing people as people changes everything 
250 |a First edition. 
264 1 |a Oakland, CA :  |b Berrett-Koehler Publishers,  |c [2018] 
264 4 |c ©2018 
300 |a 1 online resource (1 volume) 
336 |a text  |b txt  |2 rdacontent 
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588 0 |a Print version record. 
504 |a Includes chapter notes with bibliographical references, and index. 
505 0 |a The shift and why it matters -- Missing the gorilla : why we see people as objects -- Soft like a brick : the power of seeing people as people -- If you can do it here, you can do it anywhere -- The paradise delusion : what the shift isn't -- The first key : pay attention -- How to use the first key : toil with them -- The second key : look through their eyes -- How to use the second key : the thirty-day rule -- The third key : realize I'm the problem -- How to use the third key : when you're still a jerk -- Staying shifted : why behavioral rules won't help us -- What's the right thing to do? Using the shift when things are tough -- The poop chapter : astonishing things transformed by the shift -- Part of the solution : how the shift solves disagreements -- Welcome to the new world. 
520 |a Seeing people as people is an idea so simple you'll swear you've heard it a million times but so profound you'll never stop learning from it. Kimberly White discovered it in a chain of nursing homes whose leaders, nurses, and housekeepers saw their patients, not as tasks to be ticked off a to-do list, but as valuable human beings. White helps you to this transformative shift with warm encouragement, insightful guidance, and powerfully moving, true accounts of extraordinary human goodness. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Self-actualization (Psychology) 
650 0 |a Older people  |x Care. 
650 0 |a Attitude (Psychology) 
650 0 |a Interpersonal relations. 
650 2 |a Attitude 
650 6 |a Personnes âgées  |x Soins. 
650 6 |a Attitude (Psychologie) 
650 7 |a Attitude (Psychology)  |2 fast 
650 7 |a Interpersonal relations  |2 fast 
650 7 |a Older people  |x Care  |2 fast 
650 7 |a Self-actualization (Psychology)  |2 fast 
776 0 8 |i Print version:  |a White, Kimberly.  |t Shift.  |b First Edition.  |d Oakland : Berrett-Koehler Publishers, 2018  |z 9781523094882  |w (DLC) 2017061151  |w (OCoLC)1003207030 
856 4 0 |u https://learning.oreilly.com/library/view/~/9781523094905/?ar  |z Texto completo (Requiere registro previo con correo institucional) 
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