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Tabla de Contenidos:
  • Cover; Title; Copyright; Dedication; Contents; List of illustrations; Acknowledgements; Glossary of abbreviated terms; 1 Introduction; 1.1 Incremental CSR; 1.2 Peripheral CSR; 1.3 Uneconomical CSR; 2 Sustainability awards and quality management tools; 2.1 Introduction; 2.1.2 Sustainability management framework; 2.2 Sustainability assurance; 2.2.1 Analytical Hierarchy Process-Quality Function Deployment approach to supplier assessment; 2.2.2 TQM Maturity sustainable performance Model; 2.2.3 Assurance statements; 2.2.4 Values-based service for sustainability
  • 2.2.5 ISO 26000
  • an international guide to social responsibility2.2.6 BS 8900 standard
  • managing sustainable development of organisations; 2.2.7 Environmental Management Systems; 2.2.8 European Union Management Audit Scheme; 2.2.9 Ecological project for integrated environmental technology
  • ECOPROFIT®; 2.2.10 ISO 14001:2015 environmental management systems standard; 2.2.11 Eco-labelling; 2.2.12 Quality frameworks for sustainable information technology, artificial intelligence and robotics; 2.2.13 Social sustainability standards; 2.3 Sustainability reporting
  • 2.3.1 Global Reporting Initiative2.3.2 Integrated reporting; 2.4 Sustainability improvement; 2.4.1 Continual improvement for social responsibility; 2.4.1.1 Plan, Do, Check and Act; 2.4.1.2 Theory of Innovative Problem Solving; 2.4.1.3 Kaizen; 2.4.1.4 Lean; 2.4.1.5 Six Sigma; 2.4.1.6 Define, Measure Analyse, Improve and Control; 2.4.1.7 Theory of Constraints; 2.4.1.8 Social Responsibility Failure Modes Effects Analysis; 2.4.1.9 Kaizen events; 2.5 Cost of quality; 2.6 Sustainability footprints; 2.7 Sustainable Strategic Growth Model
  • a tool for embedding quality and strategy
  • 2.8 Sustainability performance framework3 Sustainability and CSR leadership; 3.1 Introduction; 3.1.1 Sustainable leadership characteristics; 3.2 Honeybee Leadership; 3.3 Complexity Leadership; 3.4 Collaborative Leadership; 3.5 Collaborative Sustainability Development Framework; 3.6 Values-based service leadership; 3.7 Continuous collective learning process for CSR; 3.8 Vital Smarts Model; 3.9 Talent management benefits of sustainable development; 3.10 Communicating sustainability; 3.11 Caring leadership and the caring organisation; 3.12 Regenerative Leadership
  • 4 Sustainable entrepreneurship and sustainable intrapreneurship4.1 Introduction; 4.2 Sustainable entrepreneurship value creation; 4.3 Social entrepreneurship; 4.4 Revaluing capital; 4.5 A process approach to sustainable entrepreneurship; 5 Capital Cooling: a green approach to quality; 5.1 Introduction; 5.1.1 Context; 5.2 Sustainability assurance; 5.3 Sustainability footprints; 5.4 Sustainability reporting; 5.4.1 Sustainability report methodology; 5.5 Sustainability improvement; 5.6 Summary; 6 Underwood Consultants: sustainable agribusiness; 6.1 Introduction; 6.1.1 Context