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How voice technologies enhance the customer experience /
Whether it's for searching, shopping, getting directions, or playing games, many people today are happy to talk to their devices. A new generation of voice interfaces is offering a new way to perform everyday tasks through a personal connection that's decidedly more human. Tasks such as ba...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Sebastopol, CA :
O'Reilly Media,
[2018]
|
| Edición: | First edition. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 100 | 1 | |a Edgar, Matthew, |e author. | |
| 245 | 1 | 0 | |a How voice technologies enhance the customer experience / |c Matthew Edgar. |
| 250 | |a First edition. | ||
| 264 | 1 | |a Sebastopol, CA : |b O'Reilly Media, |c [2018] | |
| 264 | 4 | |c ©2018 | |
| 300 | |a 1 online resource (1 volume) : |b illustrations | ||
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| 588 | 0 | |a Online resource; title from title page (Safari, viewed March 30, 2018). | |
| 504 | |a Includes bibliographical references. | ||
| 520 | |a Whether it's for searching, shopping, getting directions, or playing games, many people today are happy to talk to their devices. A new generation of voice interfaces is offering a new way to perform everyday tasks through a personal connection that's decidedly more human. Tasks such as bank transactions, turning on/off devices and appliances in your house, or even talking to your mirror (yes, there's product for that). This article explains why now is the time to explore ways that voice can enhance your product's user experience--while so many options are still wide open. Matthew Edgar takes you through voice's sudden growth phase and explains how it's inspired many companies to investigate this technology. Are there ways that voice could make interacting with your product more convenient? And more personal? | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Natural language processing (Computer science) | |
| 650 | 0 | |a Speech processing systems. | |
| 650 | 0 | |a Customer relations |x Management. | |
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Application software |x Development. | |
| 650 | 2 | |a Natural Language Processing | |
| 650 | 6 | |a Traitement automatique des langues naturelles. | |
| 650 | 6 | |a Traitement automatique de la parole. | |
| 650 | 6 | |a Service à la clientèle. | |
| 650 | 6 | |a Logiciels d'application |x Développement. | |
| 650 | 7 | |a Application software |x Development |2 fast | |
| 650 | 7 | |a Customer relations |x Management |2 fast | |
| 650 | 7 | |a Customer services |2 fast | |
| 650 | 7 | |a Natural language processing (Computer science) |2 fast | |
| 650 | 7 | |a Speech processing systems |2 fast | |
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