Cargando…
Project Measurement /
Learn how to create a measurement-oriented program for your unique organization. With new insights on measurement as a communications tool, this book offers step-by-step guidance on how to use specific quantitative actions-and-results assessments to ensure the success of key initiatives. You'll...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Berrett-Koehler Publishers,
2001.
|
| Edición: | 1st edition. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Intro; Title Page; Copyright; About the Author; Dedication; Table of Contents; Preface; Acknowledgments; CHAPTER 1 Why Measure?; Some Myths and Facts about Measurement; Myth: Measurement Is Expensive; Myth: Measurements Can Be Used against the Persons Being Measured; Myth: Measuring Can Improve Processes; Demonstrating Leadership and Articulating Strategy; Enabling Management; Effecting Process Proficiency and Improvement; Aligning the Facets; CHAPTER 2 What Is Measurement?; What Are Measures?; What Are Metrics?; Characterization of Metrics by Purpose; The Building Blocks of Measurement.
- Critical Success Factors for a Measurement ProgramCHAPTER 3 Levels of Measurement; Executive Measurement Program; Management Measurement Program; Tactical Measurement Program; CHAPTER 4 Customers of Measurement; Stakeholder Analysis; Metrics That Satisfy a Purpose; Measures That Comprise a Metric; The Measurement Plan; CHAPTER 5 Implementing a Measurement Program; Challenges; Planning; Data Collection; Data Analysis; Data Reporting; CHAPTER 6 Measurement Program Maturity; Evolving a Measurement Program; Maturing the Measurement Program; Maintaining the Measurement Program.
- Focusing the Measurement Programâ#x80;#x94;Special ProjectsCHAPTER 7 Quality, Cycle-Time, and Productivity Measures; Better: The Measurement of Quality; Faster: The Measurement of Cycle-Time; Cycle-Time versus Schedule; Cycle-Time versus Duration; Cycle-Time in Flow Systems; Cycle-Time in Queuing Systems; Backlog Profiling; Cheaper: The Measurement of Productivity; Improvement of Processes; Repetitive Processes; Nonrepetitive Processes; CHAPTER 8 Wrap-Up and Key Points; Itâ#x80;#x99;s a Moving Target; Some Myths and Facts about Measurement; Types of Measures.
- Building Blocks for a Successful Measurement ProgramOne Size Does Not Fit All; Stakeholder Analysis; Implementing a Measurement Program; Itâ#x80;#x99;s in the Planning; Maturing the Measurement Program; Bibliography; Index.