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180116s2002 xx o 000 0 eng |
040 |
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|a UIU
|b eng
|e pn
|c UIU
|d OCLCO
|d EBLCP
|d YDX
|d OCLCF
|d MERUC
|d OCLCQ
|d UKAHL
|d RECBK
|d OCLCQ
|d OCLCO
|d OCLCQ
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019 |
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|a 1022206049
|a 1022787491
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|a 9781567263862
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|a 1567263860
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|a 152309687X
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|a 9781523096879
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|z 9781567261417
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|z 9781567263862
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|a AU@
|b 000065313228
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|a (OCoLC)1019733665
|z (OCoLC)1022206049
|z (OCoLC)1022787491
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|a HD69.P75K598 2002
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0 |
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|a 658.404
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|a UAMI
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100 |
1 |
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|a Kloppenborg, Timothy,
|e author.
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|a Managing Project Quality /
|c Kloppenborg, Timothy.
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250 |
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|a 1st edition.
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264 |
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|b Berrett-Koehler Publishers,
|c 2002.
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300 |
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|a 1 online resource (138 pages)
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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338 |
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|a online resource
|b cr
|2 rdacarrier
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520 |
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|a Make breakthroughs in project quality by combining project management with quality management - this books shows you how. Guiding you from project initiation through closure, the book provides a detailed stage-specific flowchart of activities correlated with appropriate tools to give you new power to meet customer expectations and institutionalize project quality.
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|a Intro; Title Page; Copyright; About the Authors; Table of Contents; Preface; Acknowledgments; CHAPTER 1: Introduction to Project Quality Management; Brief Histories of Quality and Project Fields; History of Quality Management; History of Project Management; Conceptual Foundations of Project Quality Management; Conceptual Domain of Quality Management; Conceptual Domain of Project Management; First Project Quality Pillar: Customer Satisfaction; Second Project Quality Pillar: Process Improvement; Third Project Quality Pillar: Fact-based Management.
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|a Fourth Project Quality Pillar: Empowered PerformanceNeed for Improved Project Quality Management; CHAPTER 2: Project Quality Initiation; First Project Quality Pillar: Customer Satisfaction; 1.1 Assign Project Sponsor; 1.2 Select Project Manager; 1.3 Identify and Prioritize Customer Expectations; 1.4 Align Project with Organizational Objectives; 1.5 Select Core Project Team Members; 1.6 Determine Team Operating Principles; Second Project Quality Pillar: Process Improvement; 2.1 Adopt or Develop Quality Policy; 2.2 Flowchart the Overall Project; 2.3 Identify Assumptions and Risks.
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|a 2.4 Establish Knowledge Management ProcessesThird Project Quality Pillar: Fact-based Management; 3.1 Agree to Make Fact-based Decisions; 3.2 Identify Lessons Learned from the Past; 3.3 Collect and Share Project Quality Initiation Lessons Learned; Fourth Project Quality Pillar: Empowered Performance; 4.1 Develop Ethical Work Culture Values; 4.2 Select Project; 4.3 Commit Formally to Project; CHAPTER 3: Project Quality Planning; First Project Quality Pillar: Customer Satisfaction; 1.1 Determine Customer Satisfaction Standards; 1.2 Determine Customer Tradeoff Values.
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|a 1.3 Determine Levels of Decision-making AuthoritySecond Project Quality Pillar: Process Improvement; 2.1 Assess and Prioritize Process Improvement Needs; 2.2 Develop Project Quality Management Plan; 2.3 Plan Project Process and Product; 2.4 Identify Needed Inputs and Suppliers; 2.5 Qualify All Project Processes; 2.6 Replan As Needed; Third Project Quality Pillar: Fact-based Management; 3.1 Identify Data to Collect; 3.2 Develop Project Communications Plan; 3.3 Collect and Share Project Quality Planning Stage Lessons Learned; Fourth Project Quality Pillar: Empowered Performance.
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|a 4.1 Core Team Commits to Project Plan4.2 Plan and Conduct the Project Kick-off Meeting; 4.3 All Key Project Stakeholders Commit to Project Plan; CHAPTER 4: Project Quality Assurance; First Project Quality Pillar: Customer Satisfaction; 1.1 Manage External Customer Quality Assurance; 1.2 Manage Internal Customer Quality Assurance; Second Project Quality Pillar: Process Improvement; 2.1 Conduct Ongoing Review of Project Process Adequacy; 2.2 Conduct Interim Project Termination Review; 2.3 Improve Processes Based on Data Analysis; Third Project Quality Pillar: Fact-based Management.
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590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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650 |
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0 |
|a Project management.
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650 |
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6 |
|a Gestion de projet.
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650 |
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7 |
|a BUSINESS & ECONOMICS
|x Management.
|2 bisacsh
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650 |
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7 |
|a Project management.
|2 fast
|0 (OCoLC)fst01078797
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700 |
1 |
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|a Petrick, Joseph,
|e author.
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856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9781567263862/?ar
|z Texto completo (Requiere registro previo con correo institucional)
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938 |
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|a Askews and Holts Library Services
|b ASKH
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|a EBL - Ebook Library
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|a EBL - Ebook Library
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|a Recorded Books, LLC
|b RECE
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|a YBP Library Services
|b YANK
|n 15142095
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