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A Human Resources Framework for Public Sector /
An Entirely New Way to Look at Human Resources in the Public Sector What makes a good worker? Why do some people naturally do well at their jobs while others struggle? These questions are at the heart of the human resource (HR) profession. And while there is no shortage of theories about how people...
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| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Berrett-Koehler Publishers,
2009.
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| Edición: | 1st edition |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Cover; Half Title; Title; Copyright; Dedication; Contents; Preface; Acknowledgments; PART 1 The Antecedents to Work; CHAPTER 1 An Introduction to the Work Performance Framework; The Theoretical Foundation of the Work Performance Framework; Public Administration Theories; Human Resource Management Theories; Overview of the Work Performance Framework; Human Resources and Enablers; Work Inputs, Processes, and Outputs; Outcomes and Impacts; Applying the Work Performance Framework to Workforce Planning; Desirable Human Resource Outcomes; Human Resource Service Objectives
- CHAPTER 2 The Human ResourceHuman Resources in the Work Performance Framework; Mental Abilities; Physical Abilities; Socioeconomic Background; Selected Literature Review; General Mental Ability; Personality; Staffing Programs; Examinations; Recruitment and Selection; Redeployment; Retention; Layoffs; Key Performance Measures; Efficiency Measures; Effectiveness Measures; The Future State of Human Resource Management and Research Opportunities; CHAPTER 3 Enablers: The Bridge to Success; Background; Enablers in the Work Performance Framework; Education and Training; Experience; Associations
- Healthy LivingSpecial Programs; Enabling Opportunities; Approaches and Responses to Enabling Opportunities; Types of Opportunities; Selected Literature Review; Sample Training Program Evaluation; Training Issues, Trends, and Programs; Enabling Programs; Traineeships; Training Programs; Mandatory and Discretionary Training Programs; Implementing Training Programs; Key Performance Measures; The Future State of Human Resource Management and Research Opportunities; What Makes a Good Worker?; PART 2 Performing the Work; CHAPTER 4 Work Inputs: The Cause of Everything
- Work Inputs in the Work Performance FrameworkCompetencies; Effort; Power; Selected Literature Review; Causation; Human Resource Programs to Manage Inputs; Probation Evaluations; Performance Evaluations; Performance Management; Time and Attendance Sheets; Key Performance Measures; The Future State of Human Resource Management and Research Opportunities; CHAPTER 5 Work Processes: How the Work Gets Done; Work Processes in the Work Performance Framework; Work Production; Work Behaviors; Work Improvements and Innovations; Selected Literature Review; Human Resource Programs to Manage Work Processes
- The Organizational ChartThe Classification Plan; Key Performance Measures; The Future State of Human Resource Management and Research Opportunities; CHAPTER 6 Work Outputs: The Direct Results of the Work; Selected Literature Review; Work Outputs in the Work Performance Framework; Work Production Outputs; Work Behavior Outputs; Work Improvement and Innovation Outputs; Human Resource Programs to Track Services; Key Performance Measures; Data; Transaction Cost; Cycle Time; The Future State of Human Resource Management and Research Opportunities; What Makes a Good Worker?