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Compensating the sales force : a practical guide to designing winning sales reward programs /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Cichelli, David J. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, [2018]
Edición:Third edition.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright Page
  • Dedication
  • Contents
  • Acknowledgments
  • Preface
  • Introduction
  • 1. Why Sales Compensation?
  • The Role of the Sales Force
  • Why Sales Compensation Works
  • The Power of Sales Compensation
  • Job Content-The Source of Sales Compensation Design
  • Sales Jobs and Sales Process
  • Sales Compensation-Paying for the Point of Persuasion
  • Sales Force Obsolescence and Sales Compensation
  • The Impact of Customer Relationship Management
  • What Can Go Wrong?
  • Summary
  • 2. Sales Compensation Fundamentals
  • Variable Compensation Models
  • Income Producers versus Sales Representatives
  • About Sales Compensation Concepts
  • Sales Compensation Design Elements for Sales Representatives
  • Eligibility
  • Target Total Cash Compensation
  • Pay Mix and Leverage
  • Performance Measures and Weights
  • Quota Distribution
  • Performance Range
  • Performance and Payment Periods
  • Summary
  • 3. Who Owns Sales Compensation?
  • Sales Compensation Program Ownership
  • Program Accountabilities
  • Assignment of Program Accountabilities-Large Sales Organizations
  • Using Committees
  • Sales Compensation-The Process Manager
  • Summary
  • 4. Why Job Content Drives Sales Compensation Design
  • Job Content Drives Sales Compensation Design
  • Sales Job Components
  • Sales Job Type Inventory
  • Job Levels
  • Job Design Errors
  • Sales Compensation Practices by Job Types
  • Summary
  • 5. Formula Types
  • Types of Plans
  • Illustrating Formula Payouts with Sales Compensation Formula Graphs
  • Unit Rate Plans
  • Target Pay Incentive Plans: Commission versus Bonus
  • Target Incentive Plans: Commission Formula
  • About Link Designs
  • Bonus Formula: Providing Equal Earning Opportunities When Territories Are Dissimilar in Size
  • Target Bonus Plans
  • Bonus-Calculation Basis
  • Special Designs
  • Add-On Plans
  • Base Salaries
  • Summary
  • 6. Formula Construction
  • Fundamentals of Sales Compensation Formulas
  • The Economics of Income Producers
  • Advanced Thinking about Income Producer Commission Rates
  • Constructing Sales Representative Formula
  • Formula Construction Worksheets
  • Summary
  • 7. Plan Cost Modeling
  • Modeling Objectives
  • Successful Plan Modeling Steps
  • Summary
  • 8. Support Programs: Territories, Quotas, and Crediting
  • Territory Configuration
  • Quota Management
  • Sales Crediting
  • Summary
  • 9. Employment Status and Pay Implications
  • New Hires
  • Lateral Transfers
  • Promotions
  • Involuntary Terminations
  • Resignations
  • Leave of Absence
  • Vacation Treatment
  • Temporarily Assigned Accounts
  • Summary
  • 10. Difficult-to-Compensate Sales Jobs
  • Channel Sales Representative
  • Long Sales Cycle Mega-Order Seller
  • Business Development Specification Seller
  • Strategic Account Manager
  • Pursuit Team
  • New Account Seller
  • Account Manager
  • Overlay Specialist
  • New Hire
  • Branch Manager
  • House Account Manager
  • Sell and Deliver Service Provider
  • Merchandiser
  • Summary