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Listen up or lose out : how to avoid miscommunication, improve relationships, and get more done faster /

Want better results? Talk less and listen more. Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspectives, bridge differen...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Bolton, Robert, 1929- (Autor), Bolton, Dorothy Grover (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : AMACOM, [2018]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Want better results? Talk less and listen more. Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspectives, bridge differences, and resolve problems. Absorbing what a person is saying, thinking, and feeling sets the stage for dramatically improved relationships and increased professional success. Listen Up or Lose Out pulls this underused tool out from the shadows and highlights its role in effective communications.
Descripción Física:1 online resource
Bibliografía:Includes bibliographical references and index.
ISBN:9780814432020
0814432026
0814432018
9780814432013