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OR_ocn990192969 |
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OCoLC |
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20231017213018.0 |
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m o d |
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160804r20162013nyu o 000 0 eng d |
| 040 |
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|a NLE
|b eng
|e rda
|e pn
|c NLE
|d OCLCF
|d OCLCQ
|d UKMGB
|d OCLCO
|d OCL
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| 015 |
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|a GBB6B1144
|2 bnb
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| 016 |
7 |
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|a 017969875
|2 Uk
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| 020 |
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|a 9781482218824
|q (ePub ebook)
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| 020 |
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|a 1482218828
|q (ePub ebook)
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| 020 |
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|a 9781466582590
|q (PDF ebook)
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| 020 |
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|a 1466582596
|q (PDF ebook)
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| 020 |
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|a 9781482218817
|q (Mobipocket ebook)
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| 020 |
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|a 148221881X
|q (Mobipocket ebook)
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| 020 |
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|a 9781315300429
|q (ebook)
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| 020 |
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|a 1315300427
|q (ebook)
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| 029 |
1 |
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|a UKMGB
|b 017969875
|
| 029 |
1 |
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|a AU@
|b 000060039712
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| 035 |
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|a (OCoLC)990192969
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| 037 |
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|a TANDF_298574
|b Ingram Content Group
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| 082 |
0 |
4 |
|a 615.1068
|2 23
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| 049 |
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|a UAMI
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| 100 |
1 |
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|a De Silva, Titus,
|e author.
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| 245 |
1 |
0 |
|a Essential management skills for pharmacy and business managers /
|c Titus De Silva.
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| 250 |
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|a 1st.
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| 264 |
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1 |
|a New York :
|b Productivity Press,
|c 2016.
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| 300 |
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|a 1 online resource
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 500 |
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|a Previously issued in print: 2013.
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| 505 |
0 |
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|a Management; Competencies of a Change Agent; Why Change Management Fails; Revisiting the Scenario; References; ; Managing Risk; Scenario; Introduction; Definitions; Type of Risks; How Do Mistakes Happen?; Continuous Risk Management Process; Identification of Risks; Risk Analysis; Planning; Tracking; Control; Communication; Why Do Risk Management Programs Fail?; Case Study of a Successful Risk Management Program; Stage 1: Oversight Committee; Stage 2: Five-Component Risk Management Program; Stage 3: Creating a Culture of Life Safety and Management Risk; Outcome; Revisiting the Scenario; References; ; Problem.
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| 505 |
0 |
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|a Solving; Scenario; Introduction; The Process; Identification of the Problem; Collection of Data; Identification of the Causes of the Problem; Selection of Causes; Generating Solutions; Evaluation of the Solution for Feasibility; Selection of the Best Options or Options; Generation of the Action Plan; Implementation and Monitoring; Barriers for Implementation; Systematic Problem Solving: Xerox Case Study; Revisiting the Scenario; References; ; Conflict Resolution; Scenario; Introduction; Definitions; What Conflict Is Not; Types of Conflict; Skills Necessary for Conflict Resolution; Listening; Questioning.
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| 505 |
0 |
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|a Nonverbal Communication; Negotiation; Conflict Resolution Process; Strategies for Managing Conflict; Strategies for Managing Disagreement at the Point of Conflict; Strategies for Managing Conflict upon Escalation; Prevention of Conflict; Revisiting the Scenario; References; ; Managing Stress at Work; Scenario; Introduction; Definitions; Measurement of Stress Levels among Pharmacists; Impact of Stress; Response to Stress; Models of Stress; Cognitive Appraisal Model; Transactional Model; Health Realization/Innate Health Model; Management of Stress; Individual Stress Management Programs (ISMPs); Organizational Changes; Prevention of Stress; Revisiting the.
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| 505 |
0 |
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|a Scenario; References; ; Team Building; Scenario; Introduction; Groups and Teams; Benefits of Team Approach; Types of Teams; Teams That Recommend Things; Teams That Make or Do Things; Teams That Run Things; Skill Requirements; Why Teams Are Necessary; How to Build a Successful Team; Stages in Developing Teams; Enhancing Team Performance; Indications of a Winning Team; Team Building Exercises; Teams in Large Organizations and Business Units; Revisiting the Scenario; References; ; Effective Communication; Scenario; Introduction; Communication Needs of Health Professionals; Benefits of Effective Communication; Communication Process; Communication Components and Methods; Nonverbal Communication; Communication Skills; Managing Communication; How to Improve the Effectiveness of Communication; Improving Communication.
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| 505 |
0 |
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|a Between Pharmacist and Patient; Communication Barriers; How to Overcome Communication Barriers; Revisiting the Scenario; References; ; Leadership; Scenario; Introduction; Leadership and Management; Visionary Leadership in Pharmacy Practice; Pharmacy Leadership in High-Performance Pharmacy Practice; Leadership Theories; Leadership Skills; Leadership Styles; Leadership Styles in the United States, United Kingdom, and Ireland; Emotional Intelligence; Self-Awareness.
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| 588 |
0 |
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|a CIP data; resource not viewed.
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| 590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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| 650 |
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0 |
|a Pharmacy management.
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| 650 |
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0 |
|a Drugstores
|x Management.
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| 650 |
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6 |
|a Pharmacies
|x Gestion.
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| 650 |
|
7 |
|a Drugstores
|x Management.
|2 fast
|0 (OCoLC)fst00899016
|
| 650 |
|
7 |
|a Pharmacy management.
|2 fast
|0 (OCoLC)fst01060352
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| 776 |
0 |
8 |
|i Print version :
|z 9781466582583
|
| 856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9781466582583/?ar
|z Texto completo (Requiere registro previo con correo institucional)
|
| 994 |
|
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|a 92
|b IZTAP
|
