Cargando…
Enhancing enterprise intelligence : leveraging ERP, CRM, SCM, PLM, BPM, and BI /
Annotation
| Autor principal: | |
|---|---|
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Boca Raton :
Auerbach,
2016.
|
| Edición: | 1st. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Intelligent Enterprises; Agile Enterprises; Operating Strategy; Enterprise-Wide Continuous Improvement Programs; Time-Based Competition; Enhancing Enterprise Intelligence; Summary; ; Enterprise Systems; Evolution of ES; Extended Enterprise Systems; ES Packages; Valuing the ES-Based Enterprise; Balance Scorecard; Summary; ; Integrated Enterprise with ERP; Concept of Enterprise Resources Planning; Enterprise Resources Planning; Characteristics of ERP; Advantages of ERP; Enterprise Knowledge as the New Capital; ERP as the New Enterprise Architecture; Enterprise Business Processes; Enterprise Application Integration; Service-Oriented Architecture; Summary; ; Customer-Centric Enterprise with CRM; The Concept of Customer Relationship Management; Customer Centricity; Compelling Customer Experiences; Customer Loyalty; Customer Relationships; Customer Life Cycle; Customer Value.
- Patterns; Summary; ; Implementing Enterprise Systems; Mission and Objectives of the ES Project; Guiding Principles for ES Best Practices; Project Initiation and Planning; Critical Success Factors; Implementation Strategy; ES Implementation Project Bill of Resources; Implementation Environment; Implementation Methodology; Project Management; ES Implementation; ES Support; ES Deployment; Why Some ES Implementations May Sometimes Be Less Than Successful; Summary; ; Epilogue: Enterprise Performance Intelligence; ; Appendix: SAP Business Suite; ; References.