Tragic design : the impact of bad product design and how to fix it /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Shariat, Jonathan (Autor), Saucier, Cynthia Savard (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Sebastopol, CA : O'Reilly Media, [2017]
Edición:First edition.
Temas:
Product design.
User-centered system design.
Conception de produit.
Conception participative (Conception de systèmes)
TECHNOLOGY & ENGINEERING > General.
Product design
User-centered system design
Ontwerpen.
Industriële vormgeving.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Introduction. The Interface that Killed Jenny
  • The Role and Responsibilities of Designers
  • Design Can Kill. Stupid Errors Versus Stupid Users
  • Case Study 1: Therac-25
  • Case Study 2: Ferry Crash in New York City
  • Case Study 3: Ford Pinto
  • Case Study 4: Flight 148
  • Alternatives to Modes
  • Fault Tree Analysis
  • Design Can Anger. Why Should You Care About Emotions?
  • Characteristics of Impolite Technologies
  • Dark Patterns
  • Design Can Sadden. The "Dribbblelisation" of Our Users
  • Inadvertent Cruelty
  • Self-Blame and Humiliation
  • "Power User" Features
  • Allowing for Abuse
  • How to Prevent Causing Sadness
  • Design Can Exclude. Accessibility
  • Diversity, Inclusive Design, Design for All
  • Tools and Techniques. Gather as Much Data as You Can
  • Learn to Recognize Emotions
  • What We Can Do
  • What We All Can Do
  • What Designers Can Do
  • They Are Doing Good. Physical Good
  • Emotional Good
  • Inclusion
  • Justice
  • What Will You Do?
  • Companies, Products, and Links
  • Index.

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