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Success metrics : a multidimensional framework for measuring organizational success /
Chapter 2: Why You Should Measure Success Before Performance; The Answer Key; Leadership Wants an Easy Answer, and Organizational Health is a Valid Place to Start; Root Questions Are Best; Summary; Chapter 3: Know Yourself; A Mission Statement; Yesterday; Today; From Scratch; Show Me the Money!; Sum...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[New York] :
Springer Science and Business Media : Apress,
[2017]
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- About the Author; Acknowledgments; Introduction; Preface; Chapter 1: What Is Success?; Where to Begin?; Start at the Beginning; Start at the End; Types of Success; Success Is More than Winning; Success is More than Being the Best at Something; Success is More than Being Happy; All of These Things May Be Indicators of Success, but They Are Not Predictive; Defining Success Through Achievement; By Goal Attainment; By Progress to a Plan; Three Ways to Look at Success; Success at the Individual Level; Success at the Group/Team Level; Success at the Organizational Level; What Success Is.
- Chapter 6: The Fulfillment of Your PurposePurpose; What Is Your Personal Calling?; What Is Your Organization's Mission?; The Wellness Center as an Example; Usage; Expenses; Savings; Special Programs; Customer Satisfaction; The Biggest Mistake; Effectiveness; Efficiency; Start at the End; First; Foremost; Summary; Chapter 7: What to Measure: Progress to Your Vision; What a Vision Does; Galvanizes; Focuses; Provides Direction; Gives Hope; Incites Passion; How Do I Know Whether My Goal Is a Vision?; It Incites Passion in the Sharing; It Attracts Naysayers and Enemies; It Scares People.
- It Cannot Be Achieved AloneIt Is Likely to Outlive the Visionary; It Will Change the World for the Better; Do You Need to Have a Vision?; What Is Your Vision?; Summary; Chapter 8: What Not to Measure; Don't Measure Performance and Call It Success; Don't Measure Things That Aren't Included in Your Purpose and Vision; What About the Normal Indicators of Success? Are They Invalid?; Wealth; Having Wealth Does Not Mean Success; Accumulating Wealth Does Not Mean Success; Fame; Status; Power; Positional Power; Personal Power; Health; Happiness; Contentment; Summary; Chapter 9: Success Stories.
- Why We Should Not Have a Formal StatementMeasuring Success; How to Get'Er Done; Identify Your Purpose; Determine How to Measure Whether You're Fulfilling That Purpose; Google; Amazon; Chipotle; Trader Joe's; Summary; Chapter 10: Why Should You Share Your Success Metrics?; Outline Placeholder; Strategic Planning: Alignment and Comprehensiveness; Strategic Plans Have to Include Long-Range Goals; Strategic Plans Have to Have Aligned Goals; A Strategic Plan Is Comprehensive; Bi-Directional Strategic Planning; Bottom Up; Top Down; Measures of Success in Your Strategic Plan; Summary.